Private Client Apprentice (Wills Trust and Probate)

Summary

This is a fantastic opportunity for a enthusiastic individual to start their career working for a well-established Law Firm, as part of your role you will be covering reception, meeting and greeting clients, transferring incoming calls and taking messages, filing and scanning documents, no 2 days will be the same, and exciting and varied role.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8.45am – 5pm Monday to Friday (45-minute lunch break)
40 hours a week
Possible start date: Monday 10 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key responsibilities

Reception cover – meeting and greeting clients, transferring incoming calls to colleague and taking messages
Producing documents
Inputting information onto the case management system
Dealing with incoming post and preparing outgoing post for despatch
Setting up meeting rooms for client visits
Filing and scanning documents
Supporting the case handlers with any general administration task
Project work based on an administration task

Person specification:

The ideal candidate will have a good telephone manner, be IT literate and have a flexible approach to work. They will ideally be a car driver or due to take their driving test. They will have at least a 4/C in GCSE Maths and English.

Alongside the role you will complete the Business Administrator Level 3 Apprenticeship standard through Starting Off.

Where you’ll work

Uppingham House Headway Business Park

5 Saxon Way West

Corby

NN18 9EZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STARTING OFF LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

A prestigious well established law firm. The company provide legal services in litigation, conveyancing, employment law, family law and wills and probate. They are one of Northamptonshire’s oldest Law Firms who have been established for over 200 years and commit to providing a high standard of service. They are looking for a keen individual who is looking to start their career in the legal sector in the Private Client department dealing with wills, trust and probate as a Business Administration Apprentice.

Company benefits

23 days for annual leave plus Bank Holidays, Apprenticeship training with Starting Off

After this apprenticeship

Possible fulltime permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

The reference code for this apprenticeship is VAC1000289527.

Apply now

Closes on Monday 27 January

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents