Business Administrator / Freight Forwarder Apprentice

Summary

We are looking for an apprentice to learn all aspects of 'freight forwarding' and complete the Level 3 Business Administrator Apprenticeship. This will begin with the basics of creating quotations, tracking shipments, processing courier bookings, dispatching boxes, updating customers via email, customs clearances, as well as general office tasks.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

Wage to increase after 6 months of the apprenticeship subject to performance review.

Training course

Business administrator (level 3)

Hours

Mon - Fri, 9am - 5pm

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include but will not be limtied to:

Tracking Shipments online
Emailing customers with tracking / delivery / collection updates
Requesting quotations from suppliers via Email / Online portals
Inputting Shipment Data into our freight software
Processing Bookings / Booking online or via email
Submitting Customs Declarations (Import & Export)
Making up / Packing / Dispatching Boxes
Assisting with any general office tasks (Filing / general maintainence)

Where you’ll work

1ST FLOOR

WEST WING

DANE MILL

BROADHURST LANE

CW12 1LA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MACCLESFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Qualification

Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4/C+)
Maths (grade 4/C+)

Desirable qualifications

GCSE or equivalent in:

IT (grade 4/C+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Initiative
Reliable
Hard working
Willingness to learn

Other requirements

20 Working Days Annual Holiday + Bank Holidays (Additional Days over the Christmas to be determined by management near the time)

About this company

We are a growing international freight forwarder which specialises in the movement of freight globally and domestically, whether small boxes delivered locally, or full 40 ft containers via Sea to the far side of the world. Our job is to coordinate the movement of these shipments from the collection point to the delivery point whilst complying with all national & international regulations / laws / documentation and keeping the customer and receiver informed of the progress.

http://www.airsearoad.co.uk/ (opens in new tab)

After this apprenticeship

After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business.

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

Maxim Business Training

apprenticeshiprecruitment@macclesfield.ac.uk

01625410022

The reference code for this apprenticeship is VAC1000289412.

Apply now

Closes on Tuesday 28 January

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