ICT Support Apprenticeship

Summary

GHES is an Alternative Provision School and a service within Gloucestershire County Council, currently based in Cheltenham, providing education for students across the county who are too unwell to attend school. In this role you will learn how to provide front-line ICT technical support for the staff and students who work at GHES.

Annual wage: £17,323 a year
Minimum wage rates (opens in new tab)
Training course: IT solutions technician (level 3)
Hours: Monday to Friday 9am to 5pm.
37 hours a week
Possible start date: Monday 20 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Support with the maintenance of IT devices for across both
of our hospital sites in Gloucester and Cheltenham.
• Maintain our interactive whiteboards and printers across our
classrooms in Gloucester and Cheltenham.
• maintain documentation in accordance with best practice,
organisational guidance and legislation.
• Liaise with external suppliers and support lines in the
maintenance and support of the school’s network
• Assist in the ongoing maintenance of the school’s external
website
• Ensure adequate security, both physical and data, on the
network system including testing and reporting
• Identify cause of faults and undertake basic repairs and
maintenance.
• Support with identifying appropriate technical solutions using
both logical and creative thinking.
• Invigilation of both internal and external examinations.
• As part of this role, you will be studying towards the completion
of the level 3 IT Solutions Technician apprenticeship standard.
• This position is subject to enhanced DBS, (Disclosure and
Barring Service) check.
• Willingness to travel between our County Office in Cheltenham
and Gloucester Royal Hospital (GRH)

Where you’ll work

St. Georges Road

Cheltenham

GL50 3EW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING FOR FUTURES LTD

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Your training plan

The apprentice may need to attend functional skills once a week.

The apprentice can attend any relevant training course to their qualification or job role.

More training information

IT solutions technician Apprenticeship standard

Requirements

Essential qualifications

GCSE in:

GCSE’s or equivalent at grade 4 or above (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Administrative skills
Team working

About this company

Gloucestershire County Council is a county council which administers the most strategic local government services in the non-metropolitan county of Gloucestershire, in the South West of England.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

May be a higher level apprenticeship or a permanent role.

Ask a question

The contact for this apprenticeship is: