Business Admin Apprentice

Summary

At James Ray Recruitment you will assist the team with reception duties, such as answering and directing incoming calls, call backs and assisting the recruitment team with booking in registrations, arranging interviews and placements. Your goal is to work as part of the James Ray Recruitment team to maximise our performance.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 8.30am - 4.30pm, may work evenings if required.
30 hours a week
Possible start date: Tuesday 7 January
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Admin Apprentice at James Ray Recruitment you will assist the team with reception duties, such as answering and directing incoming calls, call backs and assisting the recruitment team with booking in registrations, arranging interviews and placements.

Your goal is to work as part of the James Ray Recruitment team to maximise our performance.

Duties:

Taking incoming calls, taking messages as required and putting them through to the correct person
Answering the door to visitors
Adding new candidates and clients to the CRM
Updating the CRM when required with notes and new bookings
Pre registration of candidates and regular contact
Assist with cvs and marketing

Assist with arranging interviews and placements

Your initial role will be reception duties, answering incoming calls. Particularly during sales time, whilst consultants are busy on outgoing calls. You will be provided with full training and will be trained on assisting with the registration of candidates. This role may develop to include financial aspects of the role, sending out invoices and associated documents to clients.

This role will be an exciting and varied role for the right candidate.

Skills:

Good communication skills
Organised
Flexible and willing to learn
IT skills

Where you’ll work

53 North Bar Within

Beverley

HU17 8DG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HULL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Administrative skills

About this company

Recruitment Business based in Beverley and specialising in temporary and permanent education recruitment and permanent legal, hr and finance recruitment. Recently nominated for an REC Award and a Hull and ER Business Award due to rapid growth and success.

http://www.jamesrayrec.,com (opens in new tab)

Company benefits

Enhanced Annual Leave Birthday off Training and CPD Social Events Gym Discount

After this apprenticeship

Once completed there are further routes available within Admin, Compliance or Progression into recruitment

Ask a question

The contact for this apprenticeship is:

James Ray Recruitment

RACHEL PARKER

admin@jamesrayrec.com

01482533656

The reference code for this apprenticeship is VAC1000289211.

Apply now

Closes in 10 days (Sunday 15 December at 11:59pm)

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