Business and Sales Support Apprentice

Summary

This is a great opportunity for an enthusiastic and eager to learn Business and Sales Support apprentice. You’ll become an integral part of the office team working closely with Key Account Coordinators to help ensure the smooth running of the sales team. This is a fantastic chance to start your career in Business!

Annual wage

£16,500 a year

Minimum wage rates (opens in new tab)

£8.50 per hour approximately £16,500 per annum

Training course

Business administrator (level 3)

Hours

9am - 5.00pm Monday to Friday ½ an hour lunch

37 hours a week

Possible start date

Monday 6 January

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Including but not restricted to:

Handling inbound calls and diverting where necessary
Responding to emails in a timely manner
Create sales orders, process orders, and help ensure smooth on-time delivery for key house accounts and any ad hoc sales orders
Manage online orders for key clients
Ensuring supplier relationship and product knowledge is kept up to speed and current, for sourcing uniform and merchandise
Organise international shipments for orders required overseas
You may also be required to liaise with the production department to ensure orders are dispatched in the agreed time frames
Liaise with Marketing to maintain e-commerce sales channels

Taylor Made Designs are keen admirers of the apprenticeship scheme, with many successful apprentices still working in the office after internal promotions!

Where you’ll work

Unit 1

Ambassador Industrial Estate

9 Airfield Road

Christchurch

BH23 3TG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOOM TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard, which includes:

Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End Point Assessment (online)
Occasional group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds

More information here:

https://boomtrainingltd.co.uk/courses/apprenticeships

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Confident
Friendly
Hardworking

Other requirements

The ability to drive would be an advantage due to the location of the company but there is some public transport available.

About this company

Established in 1993, we are specialists in providing high quality uniform, workwear and PPE from sports wear, corporate and formal wear uniform, promotional polo shirts and soft shell jackets through to building site clothing, PPE and Marine uniform. We also supply all types of branded promotional products such as bags, towels, water bottles, name badges, padlocks & power banks to name but a few.

https://www.taylormadedesigns.co.uk/ (opens in new tab)

After this apprenticeship

TMD endeavours to ensure apprentices can be taken on at the end, but there is no guarantee. However, TMD likes to think that the apprentice would like to stay on too.

There is room to grow at Taylor Made Designs and plenty of further training courses for personal development. TMD invests a lot into all employees ensuring professional development opportunities are recognised and attainable.

Our recent apprentice (who completed this role) has recently been promoted internally

Ask a question

The contact for this apprenticeship is:

BOOM TRAINING LIMITED

Amy Gould

amy@boomtrainingltd.co.uk

02380004210

The reference code for this apprenticeship is VAC1000289181.

Apply now

Closes in 31 days (Sunday 5 January at 11:59pm)

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