IT Apprenticeship
TECHNICAL DRIVE LTD
BROMSGROVE, B61 8DA
Closes in 11 days (Monday 16 December)
Posted on 26 November 2024
Contents
Summary
Are you a tech-savvy problem solver looking to kickstart your career in IT? Do you have a passion for technology and a knack for helping others? If so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic team as an IT Support Technician Apprentice!
- Annual wage
- £13,312 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Working Monday-Friday, 8:30am-5:30pm.
40 hours a week
- Possible start date
-
Tuesday 17 December
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Providing First-Line Support: Assist clients and internal staff with technical issues via phone and email
- Monitoring Alerts: Investigate and resolve monitoring alerts related to disk health, disk space, device performance, and failed logins
- Backup Alerts: Monitor, investigate, and resolve backup alerts to ensure data integrity
- Hardware Diagnostics: Diagnose and resolve hardware faults promptly and efficiently
- Device Setup and Configuration: Install operating systems, Office 365, and other applications on client devices
- Information Management: Ensure information is up to date and properly escalated in ConnectWise Manage, Automate, and IT Boost
- Troubleshooting Tools: Utilise tools such as PowerShell and Command Prompt for troubleshooting and problem resolution.
Network Performance Monitoring: Work on client architecture to monitor and improve network performance
Where you’ll work
22 MARKET STREET
BROMSGROVE
B61 8DA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BALTIC TRAINING SERVICES LIMITED
Your training course
IT solutions technician (level 3)
Equal to A level
Course contents
Your training plan
https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1
Requirements
Essential qualifications
GCSE in:
- English (grade 5/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
About this company
They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their clients with innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to excellence and continuous learning. As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team.
Company benefits
Additional day off for your birthday!
After this apprenticeship
Potential of a full time job role upon completion.
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Lucy Oliphant
lucy.oliphant@balticapprenticeships.com
The reference code for this apprenticeship is VAC1000289143.
Apply now
Closes in 11 days (Monday 16 December)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.