L3 Business Administrator Apprenticeship

Summary

We are looking for an enthusiastic and conscientious person to join our vehicle logistics team. We are looking to employ the “right person” who we can coach to become a valued member of the team. Ideally, you will bring a willingness to learn and an accurate and positive attitude to work.

Annual wage

£15,990 a year

Minimum wage rates (opens in new tab)

Depending on your age and experience we may have an opportunity to increase the salary.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9am to 5:30pm

37 hours a week

Possible start date

Monday 3 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role will encompass the following key elements, but is not limited to these:

Arranging and planning the day to day vehicle movements throughout the UK
Assisting our drivers with onwards travel
Loading jobs on the HNF system, full training will be provided
Liaising with drivers and customers via email and phone
Sourcing new customers
Setting up new customers
Providing quotations for customers
Answering customer queries

Where you’ll work

REDMAN COURT BELL STREET

PRINCES RISBOROUGH

BUCKINGHAMSHIRE

HP27 0AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BUCKINGHAMSHIRE COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of this role, you will undertake a level 3 apprenticeship in Business Administration. You will have the opportunity to learn within your role and through other experienced team members. Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training.

The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Continued Professional Development training, organisational structure
Legislation and Regulations
Business Administration communication skills
Stakeholder Engagement - both internal and external
Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
Record and document production - document layout, GDPR, Proof reading techniques
Decision Making - cost benefit analysis, break even analysis,
5 Why’s, Root Cause Analysis
Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
Social Media in Business and personal
Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
Change management
PESTLE analysis
Finance - Budget Management, invoice processes
Interpersonal skills - professionalism, coaching methods, organisational culture
Presenting Like a Pro - workshop on how to deliver high quality presentations

Requirements

Desirable qualifications

GCSE or equivalent in:

English and Maths (grade 4/C or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Analytical skills
Team working

About this company

Local Vehicle Transport Ltd facilitate the movement of passenger and light commercial vehicles throughout the UK, from a single vehicle to transporting an entire fleet. Established in 2017, we pride ourselves on the service we offer our customers. Local Vehicle Transport are part of the Local Car and Van Rental Ltd Group, one of the UK’s largest providers of vehicles to the car rental market.

https://www.lcvr.co.uk/ (opens in new tab)

After this apprenticeship

You will have the opportunity to join our team as a full-time employee.

Ask a question

The contact for this apprenticeship is:

BUCKINGHAMSHIRE COUNCIL

Anne Snell

Anne.Snell@Buckinghamshire.gov.uk

The reference code for this apprenticeship is VAC1000289119.

Apply now

Closes in 25 days (Monday 30 December at 11:59pm)

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