Freight Operations Apprentice

Summary

To support the growth of our Air, Sea and Road Freight Operations we are looking to enhance the team with the recruitment of a new Freight Forwarding Operations Apprentice. The successful candidate will be hard working, and value the importance of communication, teamwork, great Customer Service and keen to develop a career in the freight sector.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

Yearly bonus scheme based on personal performance and company performance.

Training course

International freight forwarding specialist (level 3)

Hours

Monday to Friday 9.00am to 5.30pm

37 hours a week

Possible start date

Monday 6 January

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working within our Operations & Customer Service Team you will learn all aspects of freight forwarding and deliver exceptional operational service in line with Company guidelines, legislation and standards. Duties will include but not limited to:

· Arrange and manage export, import and UK domestic operations from start to finish whether Air, Sea or Road freight.

· Tracking shipments with suppliers and updating customers with the progress of shipments.

· To learn and manage customs clearance and customs formalities.

· To manage and negotiate transportation and handling costs for freight operations.

· Investigate and plan most cost-effective route for shipment considering the customers’ requirements.

· Obtain, check and prepare documentation to meet customers insurance requirements.

· To learn and complete International Shipping and Customs Documentation.

· Complete the costings and billings for both import and export jobs.

· To work in accordance with international regulations.

· Maintain communication and control through all phases of the journey.

· Work closely with customers, colleagues and third parties to ensure deadlines are met.

· Maintain a current knowledge of relevant international legislation and other factors that could affect the movement of freight.

· Promote and sell the companies services and show initiative in acquiring new leads.

Where you’ll work

BUILDING 13/14

SHEPPERTON MARINA

FELIX LANE

SHEPPERTON

TW17 8NS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Essential qualifications

GCSE in:

English (grade Minimum Grade C or 4)
Maths (grade Minimum Grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Team working
Keen to learn and motivated.

About this company

Blaiklock Ltd are an established provider of international freight and logistics support services. Our Tandem Network extends the entire globe which enables us to accommodate any need, whether the client requires a single freight movement or a more complete logistical solution. Our dedicated, trained staff, supported by our state-of-the-art technology set our standards above the rest. This quality service is why our customers come back to us time and time again and recommend us to their business partners.

http://www.blaiklock.uk.com (opens in new tab)

After this apprenticeship

Upon successful completion of the apprenticeship and having proved themselves in the business you will be encouraged to stay with the company and work your way up in the business.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Paul Cotton

paul.cotton@seetec.co.uk

The reference code for this apprenticeship is VAC1000289107.

Apply now

Closes in 10 days (Sunday 15 December at 11:59pm)

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