Business Administration Apprentice

Summary

A business admin apprentice within this electrical wholesalers is required to answer the phones deal with customer enquiries, work with the warehouse and sales team to help out completing paperwork such as invoices, purchase orders and customer orders. Fantastic career progression opportunity for the right candidate.

Annual wage

£15,392 a year

Minimum wage rates (opens in new tab)

£15,392.00 - £27,352.00 per year

Training course

Business administrator (level 3)

Hours

Monday to Friday, between 8.00am - 5.00pm.

40 hours a week

Possible start date

Monday 6 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

If you are wondering “What is the next step towards a career?” Working for Edmundson Electrical Limited could be the answer. We serve the country in over 250 locations, each carrying a comprehensive stock and staffed by friendly, experienced, and highly motivated staff. All branches are managed by entrepreneurial-minded people who enjoy working with full operational freedom and sharing the rewards of their success.

Our busy Edmundson branch is looking for a highly motivated apprentice to join their branch team. An efficient, well-organised individual with customer support service is pivotal to ensuring we provide the exceptional customer service our clients know us for.

After full training, your responsibilities will include:

Managing paperwork within the office
General banking/purchase orders/debits
Filing
Photocopying
Emails/sending letters
Liaising with customers
Liaising with suppliers
Ordering stock
Answering phones dealing with enquiries
Liaising with the warehouse staff to make sure customer orders are complete and sent out on time with correct paperwork

This is an exciting progression role where you can move into all the other areas of the business. As an Apprentice, EDA Apprenticeships Plus will employ the successful candidate on behalf of the branch. If you are looking for a job and qualification that will provide you with a valuable foundation for your future and excellent career prospects, then this is the role for you.

Where you’ll work

Edmundson Electrical

Unit H 1 Park Industrial Estate

Bankside

Hull

HU5 1SG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HAWK MANAGEMENT (UK) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Completing a Level 3 Business administration apprenticeship standard, consisting of:

Knowledge and competence qualification in trade supplier at Level 3
Functional Skills in maths and English if required
End-Point Assessment (EPA) - final test and observation

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers' wishes.

Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Problem solving skills
Number skills
Team working
Initiative
Physical fitness
Timekeeping
Enthusiasm
Keen to work and study

Other requirements

Please ensure you have looked at the travel time to the location and worked out the form of transport you will be taking. Please be aware that there is studying involved but in work time only.

About this company

EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.

After this apprenticeship

Opportunities that could arise after the apprenticeship are:

Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep

Ask a question

The contact for this apprenticeship is:

Edmundson Electrical

Michelle McCutcheon

michelle@edaapprenticeshipsplus.co.uk

07990002071

The reference code for this apprenticeship is VAC1000289007.

Apply now

Closes in 10 days (Sunday 15 December at 11:59pm)

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