Internal Sales & Marketing Apprentice

TOLL GLOBAL FORWARDING GROUP (UK) LIMITED

Feltham, TW14 0SL

Closes in 27 days (Wednesday 1 January at 11:59pm)

Posted on 27 November 2024


Summary

We are seeking a motivated and enthusiastic individual to join our UK Commercial team as an Apprentice in Internal Sales and Marketing. This role offers a unique opportunity to gain hands-on experience in sales strategies, processes, platforms and marketing campaigns, with new customer engagement.

Annual wage
£16,000 a year

Minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday - Friday. Times to be discussed with successful applicant during interview stage.

36 hours a week

Possible start date

Sunday 12 January

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Primary Duties and Responsibilities:

  • Assist in developing and implementing sales processes
  • Support the marketing team in creating case studies, sales presentations and assisting with marketing campaigns
  • Conduct market research to identify potential customers and market trends
  • Manage new customer leads and inquiries, utilising various platforms
  • Help maintain and update the customer database
  • Sales planning assistance, such as prepare sales reports
  • Follow The Toll Way and the Code of Practice, including the values which underpin how we achieve our goals
  • Act in accordance with Toll’s Health and Safety standards
  • Comply with Toll’s training and development guidelines
  • Ensure compliance on Toll’s ISO and AEO accreditation obligations

Essential to the role: 

  • Currently pursuing or recently completed a Marketing, Business, or related qualification
  • Strong communication and interpersonal skills• Basic understanding of sales and marketing principles
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to work independently with clear guidance and as part of a team
  • Eagerness to learn and develop new skills
  • Excellent communication skills: Ability to effectively communicate with client and their stakeholders, along with and internal teams
  • Proactive mindset: Ability to take initiative and drive positive change

Where you’ll work

672 Spur Road

Northam Feltham Trading Estate

Feltham

TW14 0SL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST THAMES COLLEGE

Your training course

Multi-channel marketer (level 3)

Equal to A level

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this company

We’ve been solving shipping, transport, and supply chain challenges for more than 130 years. Today, our 16,000+ team members across 500 sites worldwide operate a forwarding network spanning 150 countries to support more than 20,000+ customers. We’re proudly part of Japan Post.

https://www.tollgroup.com/about (opens in new tab)

After this apprenticeship

  • After successful completion of the fixed term apprenticeship contract, it is expected that the role will become a permanent position

Ask a question

The contact for this apprenticeship is:

WEST THAMES COLLEGE

Jasmine Matthias

jasmine.matthias@west-thames.ac.uk

07912780097

The reference code for this apprenticeship is VAC1000288958.

Apply now

Closes in 27 days (Wednesday 1 January at 11:59pm)

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