Apprentice Business Administrator

Summary

We have an exciting opportunity to join our You Medicals team. We are looking for an enthusiastic individual to work within a fast-moving team. Within the role you will be speaking to clients in order to book in medical appointments, as well as speaking with our external parties ensuring we have all the detail required for each case file.

Annual wage: £12,556.80 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 09:00 - 17:30, 1 hour unpaid lunch.
37 hours 30 minutes a week
Possible start date: Tuesday 4 February
Duration: 1 year 5 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties include:

Case creation and accurate data entry
Processing data
Booking of medical appointments
Making outbound and taking inbound calls
Adhering to Compliance and You Medicals procedures
Keeping up to date with emails from both client and external parties

Our Company has strong values in which our staff are continually improving and delivering with passion through effective teamwork. We offer a vibrant and supportive environment; our offices are open plan with managers and individuals working alongside each other to give our staff the best start to their career.

Where you’ll work

UNIT 2

ATLAS COURT

BALBY CARR BANK

DONCASTER

DN4 5JQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS EDGE TRAINING LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

As part of this programme you will complete the Level 3 Business Administrator Apprenticeship Standard.

The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.

Training schedule has yet to be agreed. Details will be made available at a later date.

The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.

Develop the knowledge, skills and behaviours of successful Business Administrators
Regular tutorials and assessments from an experienced business professional
Interactive chat, forums and class notebooks for real time support and assistance from experienced business professionals

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4(C))
Maths (grade Grade 4(C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working

Other requirements

Credit check done for all new starters, random DBS check for 1 in every 5 staff.

About this company

You Medicals was established in July 2015. Our first years of business have been very successful giving the company substantial growth. We currently work closely with a comprehensive database of experts and therapists from all specialities. You Medicals provide medico-legal reports nationwide and we also manage any aftercare recommended including Physiotherapy, CBT treatment and MRI scans etc.

http://youmedicals.co.uk (opens in new tab)

Company benefits

• Additional leave • Company events • Company pension • Discounted or free food • Employee discount • Gym membership • Health & wellbeing programme • On-site parking • Referral programme • Length of service benefits/bonuses • Charity days

After this apprenticeship

Further training available and job progression in the department opportunity in the future.

Ask a question

The contact for this apprenticeship is: