Property Administrator Apprenticeship

Summary

JDi Property Holdings Ltd work in the housing and property sector. They have a supportive and friendly team that will help you throughout your apprenticeship journey

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

Salary: £6.40 per hour

Training course

Housing and property management (level 3)

Hours

· Hours: Monday to Friday 8:00 – 17:00

40 hours a week

Possible start date

Tuesday 24 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daily tasks include:

● Customer Service - taking inbound calls from tenants and clients, booking appointments, making outbound calls and following up on visits

● Assisting the Lettings department with general enquiries and processing of tenant applications/referencing

● Assisting the Property Managers with receivables and general administration

● Maintaining and updating online databases

● Opening and closing of utility accounts

● Scanning of invoices and processing through the system ready for payment

● Minute taking

● General administration duties (including but not limited to) filing, scanning etc.

Where you’ll work

16-18 BARNES WALLIS ROAD

FAREHAM

PO15 5TT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CT SKILLS LIMITED

Your training course

Housing and property management (level 3)

Equal to A level

Course contents

Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
Problem Solving: Use a problem solving and flexible approach in their day to day duties.
Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

You will be working towards your Housing & Propery Management Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.

Requirements

Essential qualifications

GCSE in:

English, Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Creative
Non judgemental
Patience

About this company

JDi Property Holdings Ltd work in the housing and property sector. They have a supportive and friendly team that will help you throughout your apprenticeship journey. Signature Properties UK prides itself on offering a fantastic portfolio of over 350 rental properties across the South Coast and providing the highest levels of customer service. As the vast majority of properties are owned by us, there are no middlemen which means the Property Managers can deal directly with tenants and have the autonomy to resolve any issues efficiently. We also have a dedicated maintenance team who are on hand to promptly help fix any problems reported to the Property Managers.

https://www.signaturepropertiesuk.co.uk/ (opens in new tab)

Company benefits

23 days holiday FREE Breakfast, lunch, drinks & snacks provided Company pension BUPA Health & Dental care Netflix subscriptions Monthly retail vouchers Onsite Gym Generous food allowance at local restaurants Onsite hairdressers

After this apprenticeship

Property manager
Leasing consultant
Facilities manager
Construction and trades

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

Machaela Gent

recruitment@ctskills.co.uk

The reference code for this apprenticeship is VAC1000288649.

Apply now

Closes in 5 days (Tuesday 10 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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