Bar and Waiting Apprenticeship

Summary

Join us at Castle, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. You will be greeting, serving and looking after our guests, plus more. If you've got pints of personality, we want to hear from you.

Annual wage: £13,416 a year
Minimum wage rates (opens in new tab)
Training course: Hospitality team member (level 2)
Hours: Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed
30 hours a week
Possible start date: Thursday 26 December
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As Bar and Waiting Staff at Castle you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.

Responsibilities:

Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards

You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.

By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!

What your apprenticeship includes:

A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week

Benefits for M&B staff:

Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!

Wage will be:

16-20-year-olds: £8.60 per hour
21+ year-olds: £11.44 per hour

At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15-months.

Where you’ll work

43 Clerkenwell Green

EC1R 0EG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LIFETIME TRAINING GROUP LIMITED

Your training course

Hospitality team member (level 2)

Equal to GCSE

Course contents

Your training plan

Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English.

A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress

Requirements

Desirable qualifications

Other in:

None required (grade None required)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Team Working
Organisation Skills

Other requirements

The close date is just a guide, if a suitable candidate is found before the close date then the vacancy may close early.

About this company

You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.

After this apprenticeship

Ongoing support and development. The qualifications and experience gained from this apprenticeship will allow you to apply for further roles within this sector.

Ask a question

The contact for this apprenticeship is: