Sales Representative Apprentice

Summary

The Sales Representative (Junior) will support the sales team in identifying new sales opportunities, maintaining client relationships, and achieving sales targets. This role is designed to provide hands-on experience and training in sales techniques, customer service, and product knowledge, which are essential for a successful career in sales.

Annual wage: £23,000 a year
Minimum wage rates (opens in new tab)
Training course: IT technical salesperson (level 3)
Hours: Monday to Friday 9am till 5pm. Plus lunch break (between 12pm and 2pm) - to be decided on start
37 hours a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Some of the key responsibilities are as follows:

Client Relationships:

Assist in building and maintaining strong relationships with clients
Understand client needs and objectives to provide tailored solutions
Support the sales team in offering product or service
recommendations

Sales and Revenue:

Assist in meeting or exceeding sales quotas and targets
Identify and pursue new sales opportunities within existing client accounts
Participate in sales calls and meetings to gain practical experience

Account Planning:

Help develop account plans and strategies to achieve sales goals
Conduct market research to identify potential growth areas
Support the tracking of account metrics to monitor progress

Product Knowledge:

Maintain a basic understanding of the company’s products or services
Stay updated on industry trends and competitor offerings
Assist in communicating product features and benefits to clients

Negotiation and Closing:

Assist in preparing and presenting proposals to clients
Support the sales team in closing sales and finalising agreements

The apprentice will also be tasked with maintain an accurate record of our CRM platform and collaborate with our customer support to resolve any issues our clients may have.

Where you’ll work

11

Buckingham Street

London

WC2N 6DF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CIRENCESTER COLLEGE

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
Logical and creative thinking skills
The ability to interact effectively and professionally with a range of different types of customer
Ability to think analytically and to solve problems
Ability to work independently and to take responsibility
Ability to work with a range of internal and external people
Ability to communicate effectively in a variety of situations
Ability to operate in a secure manner

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

IT Technical Salesperson Level 3.

More training information

Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and in person) with the college.

Requirements

Desirable qualifications

GCSE in:

Maths & English (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

There could be a potential to work away (very sporadically ) Driving licence (would be advantageous) Willingness to learn and develop as well as bring their own ideas. Basic knowledge of Microsoft Office Suite This is a home-based role but will meet every quarter for Town Hall meeting and catch up. There maybe some meetings with clients in person as well. Cirencester College reserves the right to close this vacancy before the stated deadline once sufficient applications have been received

About this company

Workforce Management Software Solutions (WFM) is a leading provider of Time & Attendance, access control and workforce management solutions. Established in Swindon, Wiltshire in 1999, the company has over 75,000 users and offers both standard and bespoke solutions. Our suite of products includes Intelligent Time (iTime) for time and attendance services, Intelligent Access Control (iAccess) for robust security workforce management and Intelligent Job Costing for improved project management.

https://wfmsoftwaresolutions.com/ (opens in new tab)

After this apprenticeship

Permanent contract based on results.

Ask a question

The contact for this apprenticeship is:

CIRENCESTER COLLEGE

Paul Harris

paul.harris@advt-group.com

0330 122 7200

The reference code for this apprenticeship is VAC1000288549.

Apply now

Closes in 8 days (Friday 13 December at 11:59pm)

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