Apprentice HR (Human Resources) Consultant

Summary

Pace HR, located in Central London are looking for an entry level HR consultant to join our growing team. This is a fantastic opportunity to grow and learn within the business. You will need to be mature, hardworking and reliable and be keen to learn whilst working towards a L3 HR Qualification.

Annual wage

£24,000 a year

Minimum wage rates (opens in new tab)

Once the apprenticeship is complete, the employer is committed to the London Living Wage

Training course

HR support (level 3)

Hours

Flexible start and finish times - office based - to be discussed at interview.

37 hours a week

Possible start date

Monday 6 January

Duration

1 year 2 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Pace is a HR Consultancy start up providing companies with Peace of Mind HR support that is dedicated, personable, and tailored to the organisations we work with. We partner with clients to provide them with the HR department they need when they need.
The role will include various HR and administration duties with the aim to develop and have more responsibility during your apprenticeship.
The role, after training, will include the following areas:

Providing HR admin support for our client base
Supporting HR BP's with their client portfolio
Exposure to the entire employee life cycle, from onboarding through to change management and tricky terminations
Shadowing complex ER issues
Supporting internal Pace project work and admin
Handling client queries and escalating where appropriate
Staying up to date with employment law, changes in the market and thought leadership on our blog posts
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Where you’ll work

Runway East Bloomsbury, 24-28 Bloomsbury Way

London

WC1A 2SN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

As a Level 3 HR Support apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 HR Support apprenticeship standard
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered on-line in the workplace and 6 hours a week of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio

Requirements

Essential qualifications

GCSE in:

maths & English & 3 other subjects (grade 4/c or above)

Desirable qualifications

A Level in:

Any subject (grade C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

We have a central London office, with a short walk from either Holborn or Tottenham Court Road station so all applicants must be in a commutable London distance.

About this company

A HR Consultancy founded by experienced HR professionals, who have a passion for supporting businesses gain the HR department that their organisation wants and needs at any moment in time. As a Company we want to give all our clients the Peace of Mind that they don’t have to be qualified HR professionals to have a solid HR function that is aligned to their business. Our clients have an outsourced partnership that fits their culture and supports their team. We have a growing team of experienced consultants who hold expertise in all areas of HR.

https://pace-hr.com/ (opens in new tab)

After this apprenticeship

Development and progression; your remit will grow as fast as you do, and we want to encourage professional qualifications where there is the appetite for continued learning.

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Katrina Clarke

katrina.clarke@cmsvoc.co.uk

01924 470477

The reference code for this apprenticeship is VAC1000288489.

Apply now

Closes in 18 days (Tuesday 10 December at 11:59pm)

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