Business Administration Apprenticeship

CLEARGROUND LIMITED

WIRRAL, CH41 3NG

Closes in 15 days (Monday 6 January at 11:59pm)

Posted on 17 December 2024

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Summary

CLEARGROUND are a High Growth Facilities Maintenance company based in Birkenhead with over 21 years experience in FM industry. We are recruiting a Business Administration Apprentice to provide administrative support to the service and finance departments. Experience is preferable but not essential.

• Annual wage: £12,480 to £22,308 a year

  Minimum wage rates (opens in new tab)

  • Initial salary dependent on age and experience – up to £24,000 per annum on apprenticeship completion

• Training course: Business administrator (level 3)
• Hours: Monday to Friday between 08:00 and 17:00.

  37 hours 30 minutes a week

• Possible start date:

  Monday 20 January

• Duration:

  1 year 6 months

• Positions available:

  1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities

Admin support

• Answering phone calls and emails
• Manage office supplies and inventory, ensuring stock levels are maintained
• Incoming Post
• Issuing of purchase order numbers to suppliers and sub-contractors
• Ordering of general work material and consumables
• Hiring/off hiring vehicles, tools and equipment
• Allocating of costs against jobs on the company CRM
• Locating and booking of accommodation for technicians working away
• Creating Reports

Customer Service

• Provide excellent customer service to internal and external clients
• Assist in handling inquiries and resolving issues promptly and efficiently

Financial Administration

• Purchase invoice entry
• Credit card input
• Purchase invoice queries

Learning and Development

• Engage in learning activities provided by the apprenticeship program
• Actively participate in training sessions and workshops to develop skills and knowledge

Training

This is a level 3 Business Administration apprenticeship and on successful completion the qualification will be gained. All training will take place at the work address via tutor led monthly sessions.

Where you’ll work

67C CORPORATION ROAD

BIRKENHEAD

WIRRAL

CH41 3NG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WIRRAL METROPOLITAN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training and Development:

• Comprehensive training and development program to support your apprenticeship. Inhouse training with a minimum of 20% of time allocated to learning time.
• Mentorship - Access to experienced mentors to guide your professional growth.
• Career Progression - Potential for career progression within the company upon successful completion of the apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Number skills
• Team working
• A can do attitude

Other requirements

You must be committed to the apprentice scheme and all the work that this entails. You must be open to learning new skills

About this company

CLEARGROUND are a High Growth Facilities Maintenance company based in Birkenhead with over 21 years experience in FM industry. We aim to be the most successful FM company in the North West with the best customer service for our clients. We are a friendly and supportive team, who all work towards a common goal.

http://www.clearground.co.uk (opens in new tab)

Company benefits

Annual leave 22 days increasing with service. Competitive apprenticeship salary. Company health plan. Pension 5%. Free parking. Within walking distance to public transport. Supportive and inclusive work environment. Easily accessible offices.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

The business admin apprenticeship covers a variety of areas, to give the apprentice a wide range of experience. The successful candidate will be trained in both our service and finance departments, to see where their strengths are. Possible positions are accounts assistant, service co-ordinator or sales support.

Ask a question

The contact for this apprenticeship is:

CLEARGROUND LIMITED

claire piercy

claire@clearground.co.uk

0151 652 8010

The reference code for this apprenticeship is VAC1000288469.

Apply now

Closes in 15 days (Monday 6 January at 11:59pm)

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