Energy Sales Broker Apprentice

Summary

A UK based energy consultant working with 34 of the biggest and most trusted energy suppliers. They were founded in 2021 so they have a fresh and unique approach to the energy sector, as part of your role you will be answering the telephone, updating information on the online database, and exciting and varied role, with different challenges daily.

Annual wage

£14,000 a year

Minimum wage rates (opens in new tab)

£14K per annum – with the ability to earn up to £35/£40K per annum if hitting all sales targets. Possibility to earn over £50K after 2/3 years if hitting all sales targets.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am - 5.00pm.

40 hours a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Our client is a UK based energy consultant working with 34 of the biggest and most trusted energy suppliers. They were founded in 2021 so they have a fresh and unique approach to the energy sector. They have quickly expanded outside of Northamptonshire and are now helping business’s all over the UK.

As an Energy Sales Broker Apprentice, you’ll be responsible for making outbound calls to existing and new customers. You’ll be helping businesses secure a better deal on their energy contracts, using a consultative approach to help them with a wide range of options to meet their needs.

Job duties:

Answering the telephone.
Updating information on the online database.
Making high volume outbound calls to existing and new potential customers explaining services offered/how you might be able to help with energy contracts and getting them the best deal for the best price.
Establishing customers’ needs and initially passing any leads over to more experienced members of staff for them to follow up, with the ability to be able to do this yourself as you get more confident in your role.
Liaising with energy providers to source the right product and solutions.
Providing accurate written quotations for customers, whilst maintaining account management data within our CRM platform.
Building rapport with our customers and provide them with a first-class service.
Using a consultative and value driven approach.
Working with the team to create a great place to work.

Person specification

Confidence, especially on the telephone
Keen to progress within your career
Hard working and reliable
Initiative and a desire to learn and grow with the business.
A collaborator, team worker and effective communicator.
Resilient and able to work under pressure.

You will receive a Level 3 Business Administration qualification at the end of the apprenticeship, subject to passing the end point assessments. The apprenticeship will take roughly 18-months, and the opportunity to stay working there after the apprenticeship is over will be available if you are performing well within your role.

Where you’ll work

5 Medlicott Close

Corby

NN18 9NF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STARTING OFF LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration qualification
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

Our client is a UK based energy consultant working with 34 of the biggest and most trusted energy suppliers. They were founded in 2021 so they have a fresh and unique approach to the energy sector. They have quickly expanded outside of Northamptonshire and are now helping business’s all over the UK. As an Energy Sales Broker Apprentice, you’ll be responsible for making outbound calls to existing and new customers. You’ll be helping businesses secure a better deal on their energy contracts, using a consultative approach to help them with a wide range of options to meet their needs. We are now looking for an apprentice to join our friendly team in Corby, Northants.

After this apprenticeship

Possible full time permanent postion upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Sophie Charalambous

sophie.charalambous@startingoff.co.uk

The reference code for this apprenticeship is VAC1000288347.

Apply now

Closes on Monday 20 January

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