ALS Business Administration Apprentice

Summary

The apprentice will work closely with the EHCP Officer to ensure all tracking and monitoring of EHCP learners progress is up to date as well as supporting with exams, and any other administrative tasks associated with the education and training provided to young people at the college with EHCPs or other ALS needs.

Annual wage: £18,623 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Thursday 8:30am to 5:00pm Friday 8:30 to 4:30pm.
37 hours a week
Possible start date: Monday 16 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The apprentice will undertake daily activities communicating with both Additional Learning Support (ALS) colleagues and Local Authorities to facilitate learners with Education Health Care Plans (EHCP) and ALS to successfully transition into college, access the required support whilst at college, including additional support to access exams, and associated administration with annually reviewing the impact of the support provided. You will also liaise closely with ALS tutors, and assessors, to monitor agreed targets and actions for improved attendance and/or punctuality.

To work with the EHCP Officer to track that EHCP consultations are responded to in a timely way and keep local authorities informed of decisions
Monitor enrolment of new and progressing EHCP learners and liaise with local authorities to ensure communication of relevant information
Maintain all electronic files and administration requirements in relation to EHCP and ALS learners
To provide administrative support to the team of SpLD tutors and assessors in relation to exams access arrangements
Responsibility for administration linked to eTrackr, and learning plans in support of reviewing learners’ EHCPs annually
Prepare documentation and arrange meetings for EHCP reviews

Where you’ll work

Rookery Lane

Bromley

BR2 8HE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LONDON SOUTH EAST COLLEGES

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
• Level 3 Business Administrator Apprenticeship Standard
• Level 2 Functional Skills in maths and English
• Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
• Knowledge Training Test
• Skills Test
• Oral Questioning – underpinned by portfolio

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*-C / 9-5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

London South East Colleges is a successful and innovative College operating with sites across Bromley, Bexley, Orpington, Greenwich and Lambeth. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi-Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa£65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.

https://www.lsec.ac.uk/ (opens in new tab)

After this apprenticeship

Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration apprenticeship.

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