Apprentice Operations Administrator
KFP TOTAL IT SOLUTIONS LTD
ABINGDON, OX14 1DZ
Closes in 18 days (Thursday 12 December at 11:59pm)
Posted on 19 November 2024
Contents
Summary
Kickstart your Admin career in a fantastic generalist role covering all aspects of admin and continuous improvement. Work within our Operations Team to gain practical experience with potential for a permanent role. Apply today!
- Annual wage
- £18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 08:00 to 17:00 with 1 hour unpaid lunch.
40 hours a week
- Possible start date
-
Monday 6 January
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Main duties and responsibilities
Specific duties may include, but are not limited to assisting in the following areas:
- Reviewing Engineer logistics and amending as necessary
- Van fleet management – vehicle insurance, vehicle audits, maintenance of TFL portal, vehicle tracking system
- Department holiday request and timesheet processing.
- Escalating problems/working with other departments as needed
- Utilising Autotask ticketing system to support business needs
- Emergency warehouse cover.
- Health and safety duties
Where you’ll work
4 FOXCOMBE COURT
WYNDYKE FURLONG
ABINGDON
OX14 1DZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ABINGDON AND WITNEY COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Training schedule has yet to be agreed. Details will be made available at a later date.
L3 Business administrator Apprenticeship Standard.
Requirements
Essential qualifications
GCSE in:
- English (grade Grade C/4 or above)
- Maths (grade Grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Patience
- Knowledge of Microsoft
About this company
We are a specialist provider of IT services & solutions for the retail industry. We work with global household brands to support their retail IT infrastructure from point-of-sale installation to back-office services. Managed Services provider remotely managing customers' IT infrastructure and end-user systems. Over 25 years of supporting the retail and hospitality industry with our best-in-class IT services. Our mission is simple – to provide our retail and hospitality customers with truly integrated IT services and support in-store that makes a real difference to their business.
After this apprenticeship
Permanent employment as Operations Administrator.
Ask a question
The contact for this apprenticeship is:
ABINGDON AND WITNEY COLLEGE
apprenticeships@abingdon-witney.ac.uk
01235 216216
The reference code for this apprenticeship is VAC1000288135.
Apply now
Closes in 18 days (Thursday 12 December at 11:59pm)
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