Product Development Apprentice

Summary

This is a great opportunity to begin a career in Financial Services. The immediate role will be to support the product team with various administrative tasks, conduct market research and assist with general product development.

Annual wage

£21,000 a year

Minimum wage rates (opens in new tab)

On the job training and excellent career progression opportunities The opportunity to participate in a discretionary bonus scheme

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9:00am to 5:00pm, with a 1-hour lunch.

35 hours a week

Possible start date

Tuesday 4 February

Duration

1 year 5 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities include:

Support with product set up and administration:

Market research and market monitoring
Comfortable working with data and carrying out market research
Able to communicate accurately and effectively both verbally and in writing
A team player, able to work with other specialists across our organisation
Able to work under pressure and still smile
Updating MI and providing MI reports e.g., on product sales; mortgage and savings maturity
Support with product set up and administration
Product Development Group administration including overseeing the distribution and sign off of product papers
Creating/checking product templates and other documentation
Liaising with external partners, e.g., Co-ordinating product set up, providing notifications to product sourcing systems, checking sourcing systems and notifying of any amendments required
Updating rate guides
Updating product information on websites
Updating and maintaining the log of all products launches and changes
Maintaining accurate and relevant documentation
Updating product details into pricing models

As required helping the rest of the department with:

Administration
Updating of the Society’s websites
Support with Year End Process and Annual General Meeting

Other duties:

Adherence to Society and department processes and procedures
Own personal development and to keep up with current relevant issues in relation to own role and the Society
Understanding risks associated with in day-to-day activities, and adhering to Society risk controls through event and near miss reporting

Where you’ll work

Freehold House

6-8 the Havens

Ransomes Europark

Ipswich

IP3 9SJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS EDGE TRAINING LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your apprenticeship training will be delivered online via Skills Edge Training and will be accessed from your employers site address.

More training information

As part of this programme you will complete the level 3 Business Administrator apprenticeship standard.

The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.

Training schedule has yet to be agreed. Details will be made available at a later date.

The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.

Develop the knowledge, skills and behaviours of successful Business Administrators
Regular tutorials and assessments from an experienced business professional
Interactive chat, forums and class notebooks for real time support and assistance from experienced business professionals

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative

About this company

In 2021 we changed our name from Ipswich Building Society, part of our commitment to continue to find new ways to serve our members, to grow independently and responsibly, to increase the availability of our services and to support the financial needs of people in Suffolk and beyond. We’re driven by doing what’s right. Our reputation is based on it. Our mission. Our mission is to be a safe home for savers and to provide safe homes for our communities. We’re proud of our home and the people who make it. Proud of our values and way of life. And we know our community isn’t just where we are; it’s how we are. We believe ‘Community’ goes beyond location, generation or circumstance – it happens wherever people come together.

https://www.suffolkbuildingsociety.co.uk/ (opens in new tab)

Company benefits

26 days annual leave increasing with tenure, plus bank holidays Pension scheme and free pension advice Life insurance Wellness programmes Healthcare cash plan Retailer discounts Opportunities for volunteering with local charities

After this apprenticeship

The business is looking to develop the right individual within this role to ensure they have full competence to stay with the business and in the role for the long term.

Ask a question

The contact for this apprenticeship is:

SKILLS EDGE TRAINING LTD

Calvin Goodson

Calvin.Goodson@skillsedge.co.uk

01603 577962

The reference code for this apprenticeship is VAC1000288033.

Apply now

Closes on Friday 10 January

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