Apprentice Functional Support Assistant (Admin)

Summary

We have an exciting opportunity for the right individual to join us as an Apprentice Functional Support Assistant supporting 20-21Visual Art Centre, Normanby Hall Country Park & North Lincolnshire Museum. The job involves providing an administration and finance support to a range of teams within our service.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

Apprentice salary to increase to £7.55 per hour on 1 April 2025.

Training course

Business administrator (level 3)

Hours

Monday to Friday

37 hours a week

Possible start date

Wednesday 1 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daily tasks will include answering queries from internal & external customers.
Raising orders, processing invoices, processing timesheets.
Setting up new suppliers, assisting with banking, accurately capturing data.

Where you’ll work

Normanby Hall

Normanby Park, Normanby

Scunthorpe

DN15 9HU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LINCOLNSHIRE COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator apprenticeship standard.
Functional Skills in English and maths if required.
Training will take place at Ashby Hub.
Training will be one day per week.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working

About this company

North Lincolnshire Council have an aspiration to make North Lincolnshire the best place to live, work, visit and invest. We have built a strong working relationships in the pursuit of the realisation of this ambition and have delivered many successful employment and skills programmes over recent years, working hard to secure positive outcomes for our residents.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

The right candidate may gain employment as a Functional Support Assistant

Ask a question

The contact for this apprenticeship is:

NORTH LINCOLNSHIRE COUNCIL

The reference code for this apprenticeship is VAC1000287792.

Apply now

Closes in 9 days (Sunday 1 December)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Click on the apply button to complete the application form.

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