Business Administrator apprentice
HR LINK LTD
Birmingham, B11 3RR
Closes in 6 days (Friday 29 November at 11:59pm)
Posted on 14 November 2024
Contents
Summary
Located in Tyseley. We are looking to recruit an administration assistant. This is an excellent opportunity with the company seeking an enthusiastic individual to join their administration team to provide office support.
- Annual wage
-
£12,480 a year
Minimum wage rates (opens in new tab)
Reviewed as part of review and appraisal.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.30am to 5.30pm
37 hours a week
- Possible start date
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Monday 2 December
- Duration
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1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The position primarily involves the management of trackers encompassing tenant details tenant details, alongside handling claims submitted to the council. The individual in this role will collaborate closely with landlords who oversee tenants across various properties.
Key responsibilities:
- the timely submission of claims for tenants entitled to housing benefits
- meticulous tracking of these claims
- fulfilling any requests made by the council pertaining to tenant information
- ensuring support files for on boarded tenants are well-organised and kept up-to-date
Where you’ll work
Unit 11, 43-61 Weston Lane
Tyseley
Birmingham
B11 3RR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 Apprenticeship Standard
English and maths Functional Skills Level 2 (if applicable)
Work-based training with 1 day per month at Protocol Consultancy Services in Birmingham
Requirements
Desirable qualifications
GCSE or equivalent in:
- English and Maths (grade Grade A*-C or 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
About this company
HR Link is a training provider offering a range of popular courses and training to young people and adults who are looking to develop their knowledge and expertise in a particular field. We aim to equip our learners with he skills required to obtain better opportunities for the future.
After this apprenticeship
Full time employment and personal development opportunities.
Ask a question
The contact for this apprenticeship is:
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Jodie Simmons
jsimmons@protocolgroup.co.uk
01212362634
The reference code for this apprenticeship is VAC1000287599.
Apply now
Closes in 6 days (Friday 29 November at 11:59pm)
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