Business Administration Assistant Apprentice

Summary

Fleet Network Ltd are a small team located in offices in Coleham, Shrewsbury. You will be joining a friendly, supportive team in a varied and rewarding role. You will learn the core logistical function of the business, before heading onto a wider number of tasks. The role involves data entry, dealing with customers and supporting on social media.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Mon - Fri 9am-5pm
40 hours a week
Possible start date: Wednesday 1 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Fleet Network specialise in Nationwide vehicle delivery solutions and have been serving the industry for over 20 years with expert knowledge and a strong customer-focus.

Duties to include (but not limited to) the following:

Inputting data into the computer system
Liaising with customers and suppliers via telephone and email
Checking and filing invoices
Helping to create and manage social media e.g. LinkedIn
Maintaining and updating the website where necessary
Customer account management

Where you’ll work

SUITE 2

SABRINA HOUSE

SABRINA COURT

LONGDEN COLEHAM

SY3 7EL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SBC TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator advanced apprenticeship standard with SBC Training, Shrewsbury.

The Business Administration apprenticeship is designed to equip participants with the fundamentals required to work in any business environment.

The programme is delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.

Throughout this Apprenticeship, participants will be supported by tutors, who have worked in a business environment. They have gained many years of experience and can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles

Maths and English functional skills if required.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Logical
Team working

Other requirements

This vacancy is being managed by SBC Training on behalf of this company. By submitting your application, you are consenting to allow SBC Training and the employer to contact you in connection with your application.

About this company

Fleet Network specialise in Nationwide vehicle delivery solutions and have been serving the industry for over 20 years with expert knowledge and a strong customer-focus.

https://fleetnetwork.co.uk/ (opens in new tab)

After this apprenticeship

There is the opportunity for a full-time role at Fleet Network Ltd upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SBC TRAINING LIMITED

Colin Preece

colin.preece@sbc-training.co.uk

01743454810

The reference code for this apprenticeship is VAC1000287412.

Apply now

Closes in 20 days (Wednesday 11 December at 11:59pm)

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