Trade Supplier Apprentice (Tenterden TN30)

Summary

A fantastic opportunity to join the team at this electrical wholesaler in Tenterden. The candidate will start in the warehouse and move to the trade counter serving customers and then onto the sales office. We are looking for a candidate who wants to progress in the business.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Trade supplier (level 2)
Hours: Monday - Friday, 8.00am - 5.00pm with 1 hour lunch.
40 hours a week
Possible start date: Monday 6 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Summary of the apprenticeship role:

As a trade supplier apprentice, you will be working in all aspects of the business from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the electrical wholesale sector.

We are looking for a highly motivated apprentice to join our busy branch.

After full training, responsibilities will include:

Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Store transfers & stock control
Completing the sales paperwork in the office
Raising quotations
Taking payments
Sales calls to customers/suppliers
Processing orders on the computer system
Answering customer enquires

Where you’ll work

Unit 7

Leigh Green Industrial Estate

Tenterden

TN30 7DE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING SKILLS PARTNERSHIP LTD

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents

Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
trade counter and telesales services: applying basic merchandising techniques used within the business.
trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

Your training plan

As an apprentice you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, is completed at the workplace and you will be allocated a tutor and a study session in your working week

Components of the Trade Supplier Level 2 Apprenticeship:

Competence/Knowledge based qualification
Functional Skills - maths/ English (if required)
End Point Assessment – Final Knowledge Test, Observation and Discussion

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9 / *A-C)
Maths (grade 4-9 / *A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Number skills
Physical fitness
Timekeeping
Eager to gain a qualification

Other requirements

Please ensure that you have looked at the location of the apprenticeship and worked out the travel. You will also need to ensure that all GCSE grades are listed.

About this company

EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.

After this apprenticeship

Excellent opportunity for the right person upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

EDA LEARNING AND DEVELOPMENT LIMITED

Louise Sugars

Louise@edarecruitment.co.uk

07721239906

The reference code for this apprenticeship is VAC1000287386.

Apply now

Closes in 11 days (Thursday 5 December at 11:59pm)

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