Housing Apprentice

CITIDWELL LTD

London, E5 5FA

Closes in 3 days (Wednesday 27 November)

Posted on 13 November 2024

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Summary

You will be part of the Residential Property Management and supporting with general administration in a number of different areas including Property Maintenance, and Property and Block Management.

Annual wage
£13,312 to £23,795.20 a year

Minimum wage rates (opens in new tab)

· Salary: £6.40 per hour (This will could be reviewed after probation period)

Training course
Housing and property management (level 3)
Hours
Monday to Friday between 9am - 6pm.

40 hours a week

Possible start date

Wednesday 11 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Logging complaints and maintenance issues
  • Communicating with tenants and providing regular updates
  • Visiting properties for inspections or maintenance orders and liaising with contractors
  • Organising inventories and property cleaning

**A full job spec will be sent over as part of our screening process**

Where you’ll work

Studio 12

Unit 2

3 Mapple Path

London

E5 5FA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CT SKILLS LIMITED

Your training course

Housing and property management (level 3)

Equal to A level

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

You will be working towards your Housing & Property Management Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.

Requirements

Essential qualifications

GCSE in:

  • English, Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Problem solving skills
  • Analytical skills

About this company

Citidwell work in Sales, Lettings and Property Management. They have a supportive and friendly team that will help you throughout your apprenticeship journey .

https://citidwell.co.uk/ (opens in new tab)

After this apprenticeship

  • Housing Administrator
  • Lettings Negotiator
  • Property Manager

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

Machaela Gent

recruitment@ctskills.co.uk

The reference code for this apprenticeship is VAC1000287372.

Apply now

Closes in 3 days (Wednesday 27 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.