Business Administration Apprentice

Summary

Working with the Trust Central Team to provide efficient and effective administrative support to the Trust and its Academies. A key part of the role is to develop the skills required to be able to perform the duties required for Business Administration. This will involve completion of the Level 3 qualification in Business Administration.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 37 hours per week. 52 weeks per year, shifts TBC.
37 hours a week
Possible start date: Monday 9 December
Duration: 1 year 2 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main duties

General Administration/office support

· Answer and retrieve telephone calls/messages/emails and action as required for the Trust Central Office

· Open and distribute all incoming mail on a daily basis.

· Process general administration and letters

· Providing administration support to the CEO, COO and PA to the Executive Team as required

· Assist the PA to the Executive Team in administration duties

· Provide first aid cover in the event of the absence of First Aider (when qualified).

· Liaise with site staff regarding general queries and requests for assistance.

· Provide general administration support in other areas of the Central team during peak periods/ absences (HR, Finance, IT)

· Provide general administration support in Trust Academies during peak periods/ absences. (Woodkirk Academy, Westerton Primary Academy, East Ardsley Primary Academy, Blackgates Primary Academy, Hill Top Primary Academy)

Visitor Reception

· Provide reception services: answering telephone calls, receiving visitors, processing email correspondence and handling face to face enquiries.

· Adhere to sign in procedures for visitors and check DBS status of visitors/contractors and agency staff in line with legislative requirements.

· Process incoming and outgoing post, emails and deliveries.

Administration Duties

· Under the direction of the PA to the Executive Team, provide high quality administration support in relation to the following functions:

· Updating policy and procedural documentation

· Ensuring the Trust calendar and meetings invitations are up to date

· Managing document storage processes in SharePoint

· Producing meeting notes and minutes

· Checking and updating website and social media information

· Collation of information for use in reports from Central team and Academies (e.g. admissions tracking, complaints tracking etc)

· Support on implementation and roll out of Trust wide projects

· Supporting the COO to ensure up-to-date information on the Trust Management Information System (Arbor) and Compliance System (Every)

Special Conditions of Service

No smoking policy

General Responsibilities

· Attend and participate in staff meetings, training and briefings as appropriate

Be aware of, and comply with all Trust policies and procedures, in particular those relating to child protection, health, safety and security, confidentiality and data protection

Contribute to the overall ethos, work and aims of the school.

Where you’ll work

Woodkirk Academy Rein Road

Tingley

Wakefield

West Yorkshire

WF3 1JQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard, which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussion

More training information

CMS Vocational Training
CMS Vocational Training Ltd, based in Batley, West Yorkshire, has over 40 years of experience as an established provider of apprenticeships, advanced learner loans, and commercial training. Operating on a national scale, we collaborate with a diverse array of employers across various sectors to offer a wide range of high-quality apprenticeship opportunities.

Requirements

Essential qualifications

GCSE in:

English (grade C/4 or above)
Math (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Non judgemental
Patience

Other requirements

The successful applicant will need to complete a DBS application. Safeguarding/Child Protection procedures in order to protect the safety of all children. To report matters of concern in line with the Trust procedure.

About this company

At Leodis Academies Trust we are committed to developing every young person‘s full learning potential through a wide variety of educational experiences in an environment that fosters positive relationships based on mutual respect. Every Individual as Part of the Whole Each of our Academies have their own identity and ethos that reflects their specific community and the needs of the young people within them. They are, however, all underpinned by a strong sense of purpose, order and control which in turn produces confident and enthusiastic young people who value education and the opportunities it affords them. Building on Excellence Together Not content with focusing on just academic excellence, we shape our young people into fully rounded individuals, ready to face the demands of a rapidly changing society. Each Academy provides a curriculum that extends beyond the classroom, valuing and providing enrichment opportunities for our young people to develop their talents and to find new skills and interests. We access a comprehensive range of support and development services, in-house and externally, to ensure barriers to learning are tackled and their impact on attainment is reduced to allow every young person to make significant progress. The Trust is committed to supporting all young people in our community from cradle to career. Our positive outlook and excellent reputation enables us to attract and sustain high quality staff teams led by exceptional leaders. Our tireless focus on quality first teaching and personal development secures a safe, happy and high achieving learning environment for all our young people. We value every success and celebrate the achievements of all our young people through events, newsletters and our websites. Looking Outwards to Strengthen Within With collaboration at the heart of our work as a Trust, we are able to share practice, resources and philosophy through our subject networks that secure high quality teaching and learning across our schools. Whilst we focus on working together across Leodis, we recognise that we cannot grow, develop and fulfil our vision for every young person without the strong partnerships we have in place beyond Leodis. Central to this is our Leodis Support Service which extends the support we provide to children and their families. Through the relationship between home and school, strong communication and open, honest dialogue we know our young people well and can work together to meet their needs. Actively working with a number of strategic partners means Leodis is well placed to support new partners joining the Trust.

https://www.leodis.org.uk/# (opens in new tab)

After this apprenticeship

Good prospects for progression to a full-time position for the right candidate dependant on funding.

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Mandy Hodson

mandy.hodson@cmsvoc.co.uk

01924614523

The reference code for this apprenticeship is VAC1000286817.

Apply now

Closes in 8 days (Friday 29 November at 11:59pm)

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