Apprentice Business Support & Research Administrator

Summary

This varied Business Support role in the Faculty of Business and Law will support the Degree Apprenticeship and Business Development teams to include; scheduling, managing a shared inbox, and data entry. There will also be the need to take photos at events and help with social media.

Annual wage

£23,152 a year

Minimum wage rates (opens in new tab)

National minimum wage uplift and annual pay awards apply

Training course

Business administrator (level 3)

Hours

Monday- Thursday 8.30-5.15 with 1 hour 10 minute lunch break Friday 8.30 - 4.15 with 1 hour 10 minute lunch break. There may be a requirement to work outside of normal hours as necessary.

37 hours a week

Possible start date

Monday 6 January

Duration

3 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To provide direct administrative support to the Senior Administrator (Degree Apprenticeships) in specific admin (such as end point assessment arrangements and keeping apprentice
records.
To provide administrative and organisational support to staff engaged in Business Development and Research as directed, including scheduling and servicing internal meetings which directly contribute to business or research development.
To ensure that valuable information provided about potential clients of business/research opportunities/publications are entered onto the correct systems. Completing related training as
required.
Collating and issuing internal communications and social media posts for research and business development e.g. newsletters, emails, bulletins and other material promoting Business Development activity internally and externally and manage the Degree apprenticeships email inbox
Collation and publishing of staff/research profiles – external facing
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts

Where you’ll work

Richmond Building

Portland St

Portsmouth

PO1 3DE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HAVANT AND SOUTH DOWNS COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will spend one day a week focussing on your Apprenticeship portfolio and/or at College.

More training information

The role will see you study for a Business Administrator - Level 3 Advanced Apprenticeship at Havant and South Downs College, whilst you work.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)
Other (grade 4)
Other (grade 4)
Other (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative
Non judgemental
Patience

Other requirements

• Be an active and integrated member of the Team. • Participate in team meetings and work collaboratively. • Workload share as appropriate to ensure that there is continuity of business service and project deliverables are met. • Support ad-hoc requests for support from customers where office resources are constrained.

About this company

The University of Portsmouth is a dynamic and ambitious institution with a track record of success. One of only four universities in the south east of England to achieve a Gold rating in the Teaching Excellence Framework, it is also ranked 21st in the 2020 Guardian League Table University Guide, and 113th in the Times Higher Young University World Rankings.

https://www.port.ac.uk/about-us/working-at-portsmouth (opens in new tab)

Company benefits

Leave entitlement of 32 days a year, plus bank holidays and Christmas closure. Staff discounts. Staff parking and discounted public travel. Staff wellbeing programmes. Discounted gym membership, food on campus schemes, and more.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Opportunity to apply internally for a variety of roles within the University, depending on business need, at the end of your apprenticeship.

Ask a question

The contact for this apprenticeship is:

University of Portsmouth

Tracy Audin

tracy.audin@port.ac.uk

The reference code for this apprenticeship is VAC1000286780.

Apply now

Closes tomorrow (Friday 22 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please click on the link to apply and provide a cover letter and CV with your application demonstrating how you meet the essential requirements for the role (as described in the person specification). Please check your contact information is correct before you submit your application. We will provide an update via email if you are selected for interview after the advert closing date.

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