Business Administrator Apprentice

Summary

We are looking for a Business Admin apprentice to join our busy team, learning all aspects of working in an office environment whilst studying towards your Business Administrator Level 3 qualification.

Annual wage

£18,720 a year

Minimum wage rates (opens in new tab)

£9 per hour.

Training course

Business administrator (level 3)

Hours

9am to 5pm. Days to be confirmed. Half an hour for lunch.

40 hours a week

Possible start date

Thursday 2 January

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues. flexibility and responsiveness is required to develop a wide range of skills.

The apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills and adopting a proactive approach. The apprentice is also expected to show initiative, managing priorities and time, problem-solving, decision-making and the potential for people management responsibilities through mentoring others.

Duties will include:

IT

Using multiple IT packages and systems relevant to the organisation in order to write communications, analyse data and create reports and can choose the most appropriate IT solution to suit the activity
Able to update and review databases, record information, and analyse where required.

Record and document production

Produces accurate documents
Makes recommendations for improvements and creates solutions.
Maintains records and files, handles confidential information in compliance with the organisation's procedures
Coaches others in the processes required to complete these tasks

Decision making

Exercises proactivity and good judgement. Makes effective decisions based on reasoning and is able to deal with challenges. Seeks advice of more experienced team members when appropriate

Interpersonal skills

Builds and maintains positive relationships with the team and within the business. Demonstrates ability to influence and challenge appropriately. Becomes a role model within the team, developing coaching skills

Communications

Demonstrates good communication skills in multiple mediums: including verbal, written or on digital platforms using appropriate channels to communicate effectively
Demonstrates agility and confidence in communicating
Understands and applies social media solutions appropriately
Answers internal and external questions, representing the organisation or department

Quality

Completes tasks to a high standard. Demonstrates the necessary level of expertise to complete tasks and applies themself to continuously improve work. Can review processes autonomously and make suggestions for improvements
Shares administrative best practices across the organisation, coaching others to perform tasks correctly
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues

Planning and organisation

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Positively manages the expectations of colleagues at all levels, setting a positive example for others in the workplace. Suggests for improvements for working practice, showing understanding of the impact and implications beyond the immediate environment
Manages equipment or facilities
Organises meetings and events including organising the travel and accommodation. Takes meeting minutes and creates action logs

Project management

Uses project management principles to scope, plan, monitor and report on projects. Plans any required resources to successfully deliver projects. Undertakes and leads projects as and when required

Where you’ll work

ARLE COURT

HATHERLEY LANE

CHELTENHAM

GLOUCESTERSHIRE

GL51 6PN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GLOUCESTERSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Delivery model and duration: Workplace delivery
Duration: 21 months plus 3 months End Point Assessment
Qualification: Business Administrator Standard Level 3

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Number skills
Proficient in Microsoft Office

About this company

Manor By The Lake hosts exclusive bespoke wedding celebrations, each one as individual as the couple. They pride themselves as a unique country manor, which will guarantee you a lifetime of happy memories.  Steeped in history, bursting with character and set in spectacular grounds, there’s truly no better place to host your event, whether it is your special day or you’re looking for a party venue in Cheltenham. A very special exclusive use venue with a difference.

https://www.manorbythelake.co.uk/ (opens in new tab)

After this apprenticeship

Potential position upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

GC Employer Training & Apprenticeships

apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

The reference code for this apprenticeship is VAC1000286637.

Apply now

Closes in 5 days (Wednesday 27 November at 11:59pm)

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