Insurance Claims Apprentice
CRAWFORD & COMPANY ADJUSTERS (UK) LIMITED
Milton Keynes, MK9 2AH
Closes in 15 days (Friday 6 December)
Posted on 6 November 2024
Contents
Summary
We are delighted to launch our TPA Apprenticeship scheme for 2024. This is an ideal opportunity to kickstart your career with a global leader at entry level and to become a Technical Insurance Claims Handler. You’ll start your journey with a full programme of development, giving you access to all the tools and training you’ll need.
- Annual wage
- £20,000 a year
- Training course
- Financial services administrator (level 3)
- Hours
-
Mon – Fri, 9am- 5pm
35 hours a week
- Possible start date
-
Monday 6 January
- Duration
-
1 year
- Positions available
-
4
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Your role will involve dealing with customers on a daily basis, answering and making calls, dealing with confidential enquiries, accurate data inputting of customers new claims, making liability decisions, allocating work across teams and instructing suppliers to progress the claim. During this period you will gain experience in motor, property & Liability claims.
As you progress, you’ll also have the opportunity to handle your own portfolio of insurance claims from initial receipt to settlement.
This role provides an entry level opportunity into claims handling and has been designed to compliment the Level 3 Cert. CII qualification.
You will need to work well as part of a team environment, be an effective communicator and enjoy problem solving. There is always lots going on, so good time management skills and the ability to organise yourself effectively are crucial.
We’ll also need to you to take ownership, which is being proactive and owning your personal objectives and focus on results.
Where you’ll work
2nd Floor
Ashton House
499 Silbury Boulevard
Milton Keynes
MK9 2AH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAVIES LEARNING SOLUTIONS LIMITED
Your training course
Financial services administrator (level 3)
Equal to A level
Course contents
- Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
- Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
- Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
- Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements
Your training plan
You will work towards your:
- Level 3 Financial services administrator Apprenticeship.
- Certificate in Insurance (Cert CII)
- Level 2 Functional Skills in English and Maths (if required).
- Training will be via Davies, virtually. 6 hours per week off the job training.
Requirements
Essential qualifications
GCSE in:
- 5 including English and maths (grade Grade C / 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Administrative skills
- Initiative
Other requirements
Due to the nature of our business, any offer of employment is subject to a satisfactory basic DBS check.
About this company
Crawford and Company is global leading Loss Adjuster and Claims Management company. We have offices in over 70 countries and employ over 9000 people. For over 80 years, Crawford has led the industry through a relentless focus on people and the innovative tools that empower them. For more information, please visit https://www.crawco.co.uk/. Crawford provides a fully-integrated, end-to-end claims solution managing all aspects of the claims process from first notification of loss (FNOL) to settlement and repudiation through our third party administration specialist, Crawford TPA
https://www.crawco.co.uk/ (opens in new tab)
Company benefits
25 days holiday plus a day off for your Birthday, holiday purchase/buy back scheme, fully funded exam support, company pension.
After this apprenticeship
Possibility of becoming a permanent employee after the successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
DAVIES LEARNING SOLUTIONS LIMITED
dls.recruitment@davies-group.com
The reference code for this apprenticeship is VAC1000286091.
Apply now
Closes in 15 days (Friday 6 December)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.