Assistant Administration Apprentice

Summary

The role will report to our office manager and the directors. You will be a valuable member of the team where you will you learn, flourish and be fully supported. You will develop a range of skills related to office administration, business processes, and communication from all departments within the business.

Annual wage: £11,315.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Thursday, 9am to 4pm Friday, 9am to 3pm
34 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working towards a nationally recognised qualification in Business Administration.

At Made to Measure, we specialise in windows, doors and conservatory installations. We deal with a variety of different suppliers and customers, which you will be very supported in communicating with.

Responding to customer emails
Answering supplier queries
Sending off quotes and orders to suppliers
Answering calls and directing them to the correct person
Booking in appointments in the diary

Where you’ll work

292 MONKMOOR ROAD

SHREWSBURY

SY2 5TF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SHREWSBURY COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards the skills, knowledge and behaviours required to achieve the Level 3 Business Adminstrator apprenticeship standard;

Business administrator / Institute for Apprenticeships and Technical Education

You will be required to attend the Shrewsbury Colleges Group London Rd Campus for one day a week, day release (traditionally on a Tuesday) to gain your taught input and off the job training.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative
Patience

About this company

Made to Measure Windows specialise in the installation of windows, doors, and conservatories. We are a small business with 3 site employees and a fitting team which consists of 4. We do installations all over Shropshire and occasionally take on projects in other parts of England. We deal with suppliers in Shrewsbury and around England.

http://www.madetomeasurewindows.co.uk (opens in new tab)

After this apprenticeship

We would look to offer a permanent role within the office on completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SHREWSBURY COLLEGES GROUP

Jules Rhodes

julesr@shrewsbury.ac.uk

01743 653 460

The reference code for this apprenticeship is VAC1000285797.

Apply now

Closes in 12 days (Monday 25 November at 11:59pm)

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