Office Administrator Apprentice

ADVANCED BUILDING COMPOSITES

TELFORD, TF4 2BS

Closes in 12 days (Monday 25 November at 11:59pm)

Posted on 4 November 2024

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Summary

We are offering the chance to work in an established company learning all aspects of office administration. The training will include sales, accounts and transport giving the candidate the opportunity to learn a varied set of skills.

Annual wage
£13,260 a year

Minimum wage rates (opens in new tab)

£6.80 to start raising to £7.50 within 6-12 month dependent on skills achieved

Training course
Business administrator (level 3)
Hours
09:00 – 17:00, days TBC.

37 hours a week

Possible start date

Monday 2 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daliy Responsibilities

  • Receiving incoming calls and email
  • Acknowledging customer purchase orders
  • Raising purchase orders for goods required
  • Booking in goods received
  • Looking into stock requirements
  • Processing supplier invoices
  • Checking supplier statements
  • General office administration duties
  • Helping with cost and booking transport

Where you’ll work

CIVILS HOUSE

CEMETERY ROAD

DAWLEY BANK

TELFORD

TF4 2BS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SHREWSBURY COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    You will attend the Shrewsbury College London Rd Campus one day a week, with the remainder of the working week based in the workplace.

    Requirements

    Essential qualifications

    GCSE in:

    • Maths and English (grade C / 4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Administrative skills
    • Number skills
    • Team working

    Other requirements

    Customer contact will be required in later training so they need to be comfortable talking to people they may never have meet.

    About this company

    We are a market leader in the manufacture and distribution of products into the infrastructure sectors. Working alongside national and independent merchant groups, Tier 1 and sub-contract civil engineers to end users and asset owners, we provide high performance product solutions to improve on traditional installation methods and materials.

    http://www.abc-uk.com (opens in new tab)

    After this apprenticeship

    Full-time office admin role within one of departments.

    Ask a question

    The contact for this apprenticeship is:

    SHREWSBURY COLLEGES GROUP

    Jules Rhodes

    julesr@shrewsbury.ac.uk

    01743 653 460

    The reference code for this apprenticeship is VAC1000285382.

    Apply now

    Closes in 12 days (Monday 25 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.