DAF Vehicle Parts Advisor Apprenticeship - Park Royal
HEATHROW TRUCK CENTRE LIMITED
Park Royal, NW10 6DF
Closes on Tuesday 31 December
Posted on 31 October 2024
Contents
Summary
An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. You will be handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.
- Annual wage
- £13,312 a year
- Training course
- Customer service specialist (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
40 hours a week
- Possible start date
-
Wednesday 1 January
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Safe storage of parts
- Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
- Monitoring and solving customer problems/enquiries and processing customer’s orders
- The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
- A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Where you’ll work
Units 1 & 2 Bush Industrial Estate
Standard Road
Park Royal
NW10 6DF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SKILLNET LIMITED
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. The apprentice will also be required to attend college at the DAF Parts Distribution based in Haddenham, Buckinghamshire on a block release (approximately 2 days every 2-3 months).
An apprentice’s training includes:
- Visiting a bespoke college academy
- VRQ in the parts industry
Requirements
Desirable qualifications
GCSE or equivalent in:
- Maths & English (grade 4-9/C-A*)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
About this company
From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.
After this apprenticeship
- A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
- Future prospects are endless
- By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Ask a question
The contact for this apprenticeship is:
SKILLNET LIMITED
Jamie Rogan
jamie.rogan@skillnet.org.uk
01923216165
The reference code for this apprenticeship is VAC1000285110.
Apply now
Closes on Tuesday 31 December
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