Payroll Apprentice

UNW LLP

NEWCASTLE UPON TYNE, NE1 4JE

Closes in 29 days (Saturday 30 November at 11:59pm)

Posted on 31 October 2024


Summary

To learn through study, alongside gaining hands on experience in a busy department.

Annual wage
£15,000 a year

Minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Working Monday to Friday. Monday to Thursday, 9.00am - 5.30pm. Friday, 9.00am - 5.00pm.

37 hours a week

Possible start date

Saturday 14 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Processing payroll end to end, tasks to include
  • Starters and leavers
  • Auto enrolment
  • Calculating Salaries and Pay

Where you’ll work

CITYGATE

ST JAMES BOULEVARD

NEWCASTLE UPON TYNE

NE1 4JE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • Your training plan

    • Level 3 Payroll administrator Apprenticeship Standard

    More training information

    Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment. 

    IMPORTANT: in order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule. 

    Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency. 

    Requirements

    Essential qualifications

    GCSE in:

    • English and Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Team working
    • Patience

    About this company

    We act for businesses of all shapes and sizes and are committed to looking after our clients

    http://www.unw.co.uk (opens in new tab)

    After this apprenticeship

    • Could continue to study towards CIPP qualification

    Ask a question

    The contact for this apprenticeship is:

    SMART TRAINING AND RECRUITMENT LIMITED

    recruit@smarttar.co.uk

    The reference code for this apprenticeship is VAC1000284976.

    Apply now

    Closes in 29 days (Saturday 30 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.