Business Administration Apprentice

Summary

You will play a pivotal role in providing comprehensive support to your assigned sector(s), assisting the Lead Account Managers/Account Managers in efficiently managing contracts and ensuring smooth day-to-day operations through various business and administration tasks.

Annual wage: £12,850 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8.00am to 4.30pm, Monday - Thursday. 8.00am to 2.30pm, Friday.
37 hours a week
Possible start date: Sunday 1 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Join our team as a Business Administration Apprentice and dive into the diverse realm of commercial operations.

You'll support designated sectors, aiding in contract execution alongside Lead Account Managers/Account Managers. You can expect hands-on training in tasks like:

Printing route cards
Matching route cards with drawings
Creating packing lists
Recording meeting minutes
Processing customer schedules
Locating missing parts
Organising job cards

You will play a pivotal role in our team by actively engaging in various training sessions to enhance your skills and knowledge. You'll also be responsible for providing support to your fellow team members, fostering a collaborative work environment.

Adhering to company policies and procedures is essential to ensure smooth operations and maintain a high standard of professionalism. Additionally, you'll participate in regular performance evaluations to assess your progress and identify areas for improvement.

Demonstrating a dedication to continuous learning and personal growth will be key to your success in this role, as you strive to develop into a proficient and valued member of our team.

Where you’ll work

Washington Metalworks Bath Road

Gateshead

NE10 0LH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying

More training information

You will work towards a Level 3 Business Administration qualification, with all training conducted on-site at Washington Metal Works
20% of your working hours will be dedicated to relevant off-the-job training within your normal working hours

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4-9 Or Equivalent)
Maths (grade Grade 4-9 Or Equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working

About this company

Washington Metalworks boasts a robust team of over 200 employees and a sprawling 130k square foot factory premises, backed by over 35 years of metal fabrication expertise. We offer comprehensive metal fabrication services, including tube and fibre laser cutting, CNC punching, PEM insertion, punch-laser combination, CNC and robotic bending, specialist fabrication, SolidWorks 3D design, CNC machining, inspection, powder coating, wet spray, and logistics.

After this apprenticeship

The possibility of full-time employment upon successful completion of the apprenticeship

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