IT Support Technician Apprentice
ZENZERO SOLUTIONS LTD
Chichester, PO19 8NY
Closes in 25 days (Tuesday 26 November)
Posted on 29 October 2024
Contents
Summary
You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Diagnosing, Troubleshooting, testing, repairing, and servicing hardware, networks, and phones
- Annual wage
-
£14,000 a year
Minimum wage rates (opens in new tab)
£14,000 to £17,888 per annum
- Training course
- Information communications technician (level 3)
- Hours
-
All details will be confirmed at interview
40 hours a week
- Possible start date
-
Sunday 1 December
- Duration
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1 year 4 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams
- Make and take phone calls to provide customer service
- Build positive relationships with customers
- Attend one-to-ones to provide clear feedback to allow personal development
- Assisting in project implementation, delivery, and overflow
- Auditing clients for gap analysis, sales opportunities and last best known good standardisation
Where you’ll work
Lakeside House
Quarry Lane
Chichester
PO19 8NY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
QA LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Requirements
Essential qualifications
GCSE in:
- any 3 subjects (grade 4+ (A*-C))
- Maths & English (grade 3+ (D or above))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Non judgemental
About this company
Zenzero provide believe successful businesses that are underpinned by quality IT infrastructure. We use proven technologies to design IT solutions tailored to meet the needs of our individual clients and support their organisations in the bid to operate as efficiently as possible. We help them to achieve maximum value for money by making the most of their financial and human resources through smart investment in technology.
Company benefits
Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working
After this apprenticeship
Zenzero is growing rapidly, expanding into new areas & having recently acquired LMS group. Our philosophy is to promote from within to provide the right individuals with the opportunity to grow with the Company.
Ask a question
The contact for this apprenticeship is:
QA LIMITED
The reference code for this apprenticeship is VAC1000284684.
Apply now
Closes in 25 days (Tuesday 26 November)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.