Payroll Apprenticeship

Summary

We are a young but fast-growing accountancy practice based just outside of Newcastle. We have successfully seen several apprentices through their qualification and into long-term employment with us. We are offering a great opportunity to join us as a Level 3 Payroll Apprentice.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Payroll administrator (level 3)
Hours: Monday to Thursday 9am to 5.30pm, Friday 8am to 3pm.
37 hours a week
Possible start date: Sunday 12 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Processing weekly and monthly payroll for our clients.
Liaise with HMRC regarding payroll.
Other Ad-hoc duties.
Direct professional day to day contact with our clients and responding to queries.

Where you’ll work

2 Planet Place

Newcastle Upon Tyne

NE12 6DY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NATIONAL UPSKILL LIMITED

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information

resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses

deal with complaints, following processes and escalating complex situations

meet client or customer needs in line with service level agreements

provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking

adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands

select appropriate media for communication etc recognising the advantages and risks related to each method

escalate concerns relating to deadlines in a timely manner, suggesting solutions

use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality

Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services

develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role

use computerised payroll software and spreadsheet packages such as MS Excel

use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)