Learning & Organisational Development Apprentice

Housing 21

West Midlands, B16 8TP

Closes in 11 days (Tuesday 12 November)

Posted on 29 October 2024

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Contents

Summary

Looking for an exciting opportunity to kick start your Learning & Development career, with an organisation with a strong social purpose? This exciting role gives you the opportunity to gain a Level 3 Learning & Development Practitioner qualification, whilst applying your learning on-the- job.

Annual wage
£20,323 a year

Minimum wage rates (opens in new tab)

Pay will rise in year 2 to £23,450

Training course
Learning and development practitioner (level 3)
Hours
35 hours per week or 70 hours over 2 weeks (9 day fortnight). Monday to Friday. The role is home based, with the requirement to work from our head office in Birmingham and travel across our geography as required.

35 hours a week

Possible start date

Monday 6 January

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will support our Learning and Organisational Development Team, gaining experience across 5 specialist areas, including Learning Experience, Leadership Development, Organisational Development, Wellbeing and Apprenticeships.

You will contribute to projects that have organisational wide impact, ranging from design to events planning and cohort management.

Where you’ll work

51-53 Hagley Road

Birmingham

West Midlands

B16 8TP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HIT TRAINING LTD

Your training course

Learning and development practitioner (level 3)

Equal to A level

Course contents
  • Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
  • Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
  • Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
  • Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
  • Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
  • Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
  • Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
  • Training/Learning design: Planning programmes / sessions / modules
  • Training/Learning design: Selecting appropriate delivery methods
  • Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
  • Training/Learning design: Developing materials and resources to support learning.
  • Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
  • Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
  • Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
  • Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
  • Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
  • Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
  • Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
  • Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
  • Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
  • Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
  • Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
  • Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
  • Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
  • Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
  • Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

    • Your training plan

    The apprenticeship programme will be delivered via online sessions.

    More training information

    The course duration is 18 months.

    Requirements

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Team working

    About this company

    Housing 21 is a leading, not for profit provider of Extra Care and Retirement Living for older people of modest means. We operate in 240 local authority areas, managing over 23,300 properties and providing over 48,000 hours of social care each week. We are committed to providing a modern, forward thinking 21st century service. We strive for continuous improvement and innovation in all that we do.

    http://www.housing21.org.uk (opens in new tab)

    Company benefits

    Flexible working nine day fortnight Holiday trade scheme Funded health cash plan Pension contributions Lifestyle discounts Occupational maternity and paternity pay Car salary sacrifice scheme Learning & Development opportunities

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    On completion of the apprenticeship you will have the opportunity to apply for a role within Housing 21.

    Ask a question

    The contact for this apprenticeship is:

    HIT TRAINING LTD

    apprenticeships@housing21.org.uk

    The reference code for this apprenticeship is VAC1000284592.

    Apply now

    Closes in 11 days (Tuesday 12 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    Once the closing date has passed we will be in contact with you. The interview process will involve an assessment centre and a one to one interview.