Technical Sales Apprentice

UNIQ RECYCLING LTD

Derbyshire, DE14 1QA

Closes in 14 days (Friday 15 November at 11:59pm)

Posted on 29 October 2024


Summary

We are a leading provider of innovative recycling solutions, committed to sustainability and environmental responsibility. We are looking for a dynamic and motivated individual to join our Telesales team as an account manager. If you’re looking for a rewarding full-time opportunity with a company that values hard work and dedication, apply now!

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
IT technical salesperson (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

35 hours a week

Possible start date

Monday 25 November

Duration

1 year 4 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Telesales/Account Manager is crucial for driving revenue growth by generating sales and fostering long-term customer relationships through phone calls, emails, and social media interactions. This role requires a positive and proactive individual capable of researching, identifying, and engaging with current and prospective customers to understand their needs, promote our products and services, and close sales to meet or exceed targets. The ideal candidate will excel in communication, possess strong sales acumen, and demonstrate the ability to work independently.

Key Responsibilities:

Lead Research: Conduct thorough research to identify potential leads within the target market using various tools and databases.
Prospecting

  • Initiate contact with potential leads through outbound calls, emails, and social media outreach.
  • Assess the needs and readiness of potential clients to determine if they qualify as leads
  • Maintain accurate and up-to-date records of all lead interactions in the CRM system.
  • Provide regular reports on lead generation activities and results to the department manager.
  • Negotiate terms and close sales effectively.
  • Understand customer needs and provide appropriate recycling solutions.

Where you’ll work

12 Derwent Park Hawkins Lane

Burton-On-Trent

Derbyshire

DE14 1QA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING FOR FUTURES LTD

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents
  • Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
  • Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
  • Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
  • Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
  • Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
  • Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
  • Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
  • Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
  • Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
  • Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
  • Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
  • Logical and creative thinking skills
  • The ability to interact effectively and professionally with a range of different types of customer
  • Ability to think analytically and to solve problems
  • Ability to work independently and to take responsibility
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Ability to operate in a secure manner
  • Your training plan

    • Learning will be delivered to you virtually via blended learning model.

    More training information

    • You will be completing your Level 3 Technical Sales apprenticeship with Wise Origin College

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade A-C or 4-9)
    • Maths (grade A-C or 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental

    Other requirements

    • Must be confident on the phone with excellent communication skills as up to 50% of working day will be spent making outbound calls. • Self-motivated, proactive, and able to work independently. • Strong organisational skills and attention to detail. • A passion for sales and business development • Interest in sustainability and environmental issues is a plus.

    About this company

    Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling and seamless IT disposal Repairs through our in-house technical team Data erasure and destruction to the highest standard Onsite solutions Buy pre-owned replacement devices Our goal is to reuse, repair and recycle business devices, helping to contribute to a circular economy, where devices can be provided with a new life where possible, avoiding E-waste globally. We are passionate about making a difference, by adding value to businesses, whilst supporting our local communities as well as protecting the environment. We are proud to have developed impactful Corporate Social Responsibility (CSR) programmes to help make a positive contribution to our planet.

    https://www.uniqrecycling.co.uk/ (opens in new tab)

    After this apprenticeship

    • Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate

    Ask a question

    The contact for this apprenticeship is:

    LEARNING FOR FUTURES LTD

    The reference code for this apprenticeship is VAC1000284565.

    Apply now

    Closes in 14 days (Friday 15 November at 11:59pm)

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