Business Administrator Apprentice (General Medical Council)

Summary

We are looking for people to join our Level 3 Business Administration apprenticeship positions. In these roles, you will have the opportunity to work with important teams at the GMC. Working with our apprenticeship provider to complete your apprenticeship in a 15-month period.

Annual wage: £20,111 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday – Friday between the hours of 08:30 – 17:30 in most of our apprenticeships, but hours will vary depending on the role. For roles within our Clinical Assessment Centre, your rota will include some Saturday working, with a lieu day provided.
35 hours a week
Possible start date: Monday 27 January
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

There are positions available in different departments, please see below.

Registration and Revalidation Apprentice:

The Registration and Revalidation Apprentice provides administrative support to the Voluntary Erasure, Restoration and Licensing (VERL) team. They will be responsible for providing high quality administrative support to the team and for processing applications in line with GMC procedures.
The VERL team process applications from doctors to change their status on the register. This includes voluntary erasure, applications for licences and restoration to the register. The team also process GP and specialist registration in cases of late entry. The team deal with all the technical aspects of applications and process these according to the GMC’s guidelines and legislation.

Administrative Assistant Apprentice

The Administrative Assistant Apprentice provides administrative and hearing support to the Operations and Development Section at the MPTS. The MPTS run hearings for when there are serious concerns about doctors. Hearing and office-based support is arranged on a rota basis but primarily the role will be hearing based with occasional time spent supporting the wider office administration. We hold hearing virtually and in person at our Manchester hearing centre.
Time supporting hearings will involve many parts, including setting up hearing links or hearing rooms in advance. Welcoming parties to the hearing environment and making sure they have the equipment and access to systems and documents that they need.
Office based administrative support will involve preparing of documents from templates and guidance, updating systems when information is received and responding to telephone and email queries.

Clinical Assessment Centre Apprentice

The CAC Apprenticeship is an opportunity to work in a unique, fast paced, and diverse environment supporting the delivery of events in our Clinical Assessment Centre (CAC) in Manchester.

The Clinical Assessment Centre (CAC) Apprenticeship is an opportunity to work in a unique, fast paced, and diverse environment supporting the delivery of events in our CAC in Manchester.
In this office-based role you’ll support the work of a large team hosting events.
You’ll manage the CAC reception on event days and carry out essential administrative work required within the CAC.
You’ll gain valuable experience in customer service - assisting a wide variety of visitors, including GMC Associates, exam candidates and medical role-players.
You’ll experience working under pressure to complete administrative tasks, with an opportunity to also develop key skills in organisation, communication, and time management.

Where you’ll work

3 Hardman Street

Manchester

M3 3AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE or equivalent in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Analytical skills
Initiative
Able to meet deadlines
Excellent customer service
Positive attitude
Time management skills
Able to prioritise workload

Other requirements

You’ll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including: · 30 days holiday with the option to buy and sell more · A generous employer pension contribution of 15% · Access to a range of learning and development opportunities designed to support your ongoing progression · Flexible working patterns · Attractive salary that’s reviewed annually · Discounts at 100s of high street and online stores · Discounted gym membership · Private medical insurance · Employee assistance programme · Cycle to work scheme for those wanting a greener commute · Bike lockers and shower facilities

About this company

We are the independent regulator of doctors in the UK. Our focus is to support good, safe patient care. You can learn how we've changed since we formed in 1858 and see the people leading the work we do.

After this apprenticeship

If you are looking for your first step towards an interesting and rewarding career this is a great opportunity for you.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

La'Kei Scott

la'KeiScott@bpp.com

0203 8342872

The reference code for this apprenticeship is VAC1000284557.

Apply now

Closes in 8 days (Friday 29 November at 11:59pm)

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