Business Administration Apprenticeship

Summary

Hewitt’s has served the local community for more than 60 years. As one of the longest established law firms in the North East, we pride ourselves on our friendly team-oriented culture. We are committed to developing all of our staff through training and an emphasis on internal promotion.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

£6.40 an hour

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm, with 1 hour for lunch.

37 hours 30 minutes a week

Possible start date

Monday 20 January

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

File management
Reception duties and assisting reception staff
Assisting accounts staff
Liaising with others by telephone
Arranging mail despatch by post, hand, email, fax or Document Exchange
Accurate record keeping
Photocopying, including numbering, colouring, binding of copies as required
Consumables ordering
Daily filing including file opening and closing

Where you’ll work

121-122 High Street

Stockton-on-Tees

TS18 1AY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ITEC NORTH EAST LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard, which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the

Opportunity to learn:

IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade C/4 or above (or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working

Other requirements

ITEC North East are working on behalf of this company Do not contact the company direct If you have any queries please contact ITEC North East on the contact details provided If your application is successful you will be expected to attend a 1-1 interview with ITEC's Apprentice Team via telephone

About this company

Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.

https://hewitts.co.uk/ (opens in new tab)

After this apprenticeship

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work

Ask a question

The contact for this apprenticeship is:

ITEC NORTH EAST LIMITED

Laura McMaster

l.mcmaster@itecne.co.uk

01325320052

The reference code for this apprenticeship is VAC1000284553.

Apply now

Closes in 18 days (Monday 13 January at 11:59pm)

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