Business Administrator Apprentice

Summary

Kickstart your career in Business with TRS Motorsport! Join a passionate team, dedicated to performance and precision. As Business Administrator, you’ll gain hands-on experience, learn valuable skills, and build a network in the motorsport industry. If you’re driven, eager to learn, and ready to make an impact, TRS Motorsport is the place to start.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

This will be discussed further down the line dependant on performance.

Training course

Business administrator (level 3)

Hours

Monday -Thursday 8:30am – 5pm. Friday 8:30am – 3:15pm

37 hours a week

Possible start date

Monday 16 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General duties including (full training will be provided): 

- Order Processing & Management:

Accurately process sales orders from initial enquiry through to delivery.

Update customers on order status and delivery schedules.

Liaise with internal departments (such as warehouse, logistics, and finance) to ensure smooth execution of orders.

Processing of credit card payments over the phone.

- Customer Service Support:

Handle incoming calls and emails from customers all around the world, providing product information and resolving queries.

Maintain strong customer relationships by responding to requests efficiently and professionally.

Assist in managing customer accounts, including credit checks and maintaining account information.

- Sales Support:

Work closely with the sales team to provide administrative support, including preparing quotes, order confirmations and sales reports.

Attending trade exhibitions (1-2 per year), which includes some time away from home.

Update CRM systems with accurate customer data, leads, and sales activities.

- Reporting & Data Analysis:

Generate sales reports and track performance metrics for internal use and management review.

Monitor stock levels and coordinate with the procurement team to ensure availability of products.

- Documentation & Compliance:

Ensure all sales documentation, including contracts, quotations, and orders, is accurately filed and compliant with company policies.

Assist with the preparation of tenders and bids for key customers.

Where you’ll work

Unit C1 Harworth Industrial Estate Bryans Close Harworth

Doncaster

DN11 8RY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DN COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

On the job training will be done at our head office for the role itself.

4 days a week in the workplace and 1 day a week at college

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

You must have a driving license, or be learning to drive, to be considered for this apprenticeship. You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training which is part of their apprenticeship (usually one day per week).

About this company

TRS are a division of Certex UK, and a manufacturer of safety harnesses for all aspects of motor racing, from club level through to professional teams. TRS also manufacture non-motorsport harnesses for other industries such as marine, military and light aviation. TRS are the UK’s leading harnesses manufacturer.

https://www.trs-motorsport.com/ (opens in new tab)

After this apprenticeship

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. There are several opportunities for career progression on completion within the group. TRS/Certex are part of a much larger group which would open the doors to further job roles down the line.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Sarah Barnard

sarah.barnard@northlindsey.ac.uk

The reference code for this apprenticeship is VAC1000284424.

Apply now

Closes in 29 days (Saturday 30 November at 11:59pm)

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