Operations Administration Apprentice

Summary

Freedom Fire and Security are looking for a bright, enthusiastic Apprentice Operations Administrator to join their team. Competitive Rates of pay, company pension, 30 days including bank holidays, life assurance including 24/7 GP service, legal advice, financial advice, free onsite parking and more.

Annual wage

£13,520 a year

Minimum wage rates (opens in new tab)

Overtime is available as and when the business requires it.

Training course

Business administrator (level 3)

Hours

Monday - Friday 8.30am - 5.00pm minus 30 minute lunch break.

40 hours a week

Possible start date

Monday 2 December

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include, but will not be limited to:

Making and receiving phone calls to customers and suppliers
Taking in large deliveries and arranging into the stores
Stock take / ordering / returns
Small sales quotes
Assisting operations team / paperwork

Where you’ll work

GREAT NORTHERN HOUSE

GREAT NORTHERN TERRACE

LINCOLN

LN5 8HJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LINCOLN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.

A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominately work-based programme with College attendance required once a month. Most learning will take place at the candidate's place of employment/College and within their contracted working hours.

Course outline:

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade A*/9 to C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience
Physical fitness

Other requirements

Lifting heavy Objects. Flexible Hours if required.

About this company

We are an established company located in Lincoln that has been in operation since 2007. Our expertise lies in our understanding of complex environments, crafting tailored solutions that precisely match specific requirements whilst executing all tasks with meticulous attention to detail. Renowned for upholding high standards, transparency, and ethical conduct, Freedom Fire & Security safeguards businesses against fire incidents, intrusion and theft. Alongside offering practical advice on fire and security safety, we provide a range of services and products that enable our clients to ensure fire safety most efficiently and optimally. At Freedom Fire & Security, our approachable team inspires trust. We have over 50 members of staff, and we deeply invest in our employees’ growth and well-being. We organise team events and activities throughout the year, and our dedicated training facility ensures our team remains up-to-date and consistently at the top of their game. Our commitment also extends to the community, helping in any way we can. From sponsoring local sporting talent to actively participating in charity events.

https://freedomfsm.co.uk/ (opens in new tab)

Company benefits

Additional Benefits: Access to our employee benefits platform Live Like Loyalty, giving you discounts on a wide variety of shops, restaurants and many more.

After this apprenticeship

A permanent position may be available upon successful completion of the Apprenticeship. Once the apprenticeship has been completed, ideally the applicant will continue working under the Project Manager's guidance to deliver exceptional service to our customers.

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Margaret in the Apprenticeships Team

apprenticeships@lincolncollege.ac.uk

01522876284

The reference code for this apprenticeship is VAC1000284415.

Apply now

Closes in 17 days (Monday 18 November at 11:59pm)

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