People and Culture Apprentice

Trinity House

Essex, CO12 3JW

Closes in 9 days (Monday 11 November)

Posted on 29 October 2024

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Summary

To undertake learning to develop the knowledge, skills, and abilities to develop, implement, maintain, and improve services provided by the People and Culture department.

Annual wage
£19,064 a year

Minimum wage rates (opens in new tab)

Wage will be £19,064 for those aged 16-20 and £25,082 for those aged 21+

Training course
HR support (level 3)
Hours
Monday to Friday 8:30am - 5pm, with a 1 hour lunch break.

37 hours a week

Possible start date

Monday 18 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Work on a range of people processes from recruitment to resignation/retirement.
  • Support the Payroll team with inputting and processing data.
  • Provide support for the implementation of the new HR and Payroll Information System.
  • Handle day to day HR queries, providing relevant information to the organisation.
  • Undertake administrative tasks such as maintaining filing systems, organising post, arranging meetings, and taking minutes as required.
  • Use of Microsoft applications such as Outlook, Word and Excel.
  • Accurately input data into HR systems, databases, spreadsheets, and process and retrieve data as necessary.
  • Adhere to stated policies and procedures, relating to health, safety, and environmental and quality management.
  • Generate written communication and reports based on existing documents.
  • Undertake additional tasks and responsibilities as assigned or necessary within the scope of the role.

Where you’ll work

The Quay

Harwich

Essex

CO12 3JW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COLCHESTER INSTITUTE

Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

    • Your training plan

    • The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard and the CIPD Level 3 Foundation Certificate in People Practice.
    • Monthly classroom attendance at Colchester Institute - Colchester Campus.

    Requirements

    Essential qualifications

    GCSE in:

    • 5 GCSEs including maths and English (grade 9-4/A*-C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Administrative skills
    • Team working

    About this company

    Trinity House is a charity dedicated to safeguarding shipping and seafarers, providing education, support and welfare to the seafaring community with a statutory duty as a General Lighthouse Authority to deliver a reliable, efficient and cost-effective aids to navigation service for the benefit and safety of all mariners.

    https://www.trinityhouse.co.uk/ (opens in new tab)

    Company benefits

    Pension scheme (Trinity House contributes at least 26.6% of your pensionable earnings), 25 days annual leave, Hybrid/flexible working where possible, discretionary performance-related pay, family-friendly policies and Employee Assistance Programme.

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    • You could work as a HR Assistant or HR Administrator. You may choose to specialise in certain parts of HR such as Recruitment or Learning & Development.
    • With experience and further qualifications, individuals may progress to HR Advisor or HR Officer roles.

    Ask a question

    The contact for this apprenticeship is:

    COLCHESTER INSTITUTE

    Colchester Institute - Apprenticeship Team

    ci.apprenticeships@colchester.ac.uk

    01206 712043

    The reference code for this apprenticeship is VAC1000284376.

    Apply now

    Closes in 9 days (Monday 11 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.