Business Administration Apprentice

Summary

We are seeking an enthusiastic individual to join the Business Support team within Children, Young People and Families Service. This role provides an opportunity to develop invaluable skills that will be transferable throughout your working life, building on your existing communication, organisational and problem-solving skills.

Annual wage

£19,640 a year

Minimum wage rates (opens in new tab)

Aged 16-20: £19,640 per annum Age 21+: £22,070 per annum

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm. 4 working days on the job and 1 working day allocated to completing the apprenticeship standard.

37 hours a week

Possible start date

Monday 9 December

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Sitting in this developmental post, the successful candidate will be given protected time to complete their assignments, as well as participate in activities and training that contribute to their professional development.

Alongside this, apprentices will be responsible for carrying out generic administrative duties alongside the full-time clerical staff.

These duties include but are not limited to:

Covering main reception,
Inputting data,
Responding to emails,
Arranging and rearranging meetings,
Diary management,
Note taking,
Filing, scanning and printing documents.

The successful candidate will split their time between working at home and working in the office which is Ballard House.

Where you’ll work

Ballard House

West Hoe Road

Plymouth

Devon

PL1 3BJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACHIEVEMENT TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be completing a Level 3 Business Administrator Apprenticeship qualification
Functional Skills if required
The training provider will be Achievement Training Plymouth

Requirements

Desirable qualifications

GCSE or equivalent in:

Any (grade 4(C))
English (grade 4(C))
Maths (grade 4(C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Creative
Passion for the environment

Other requirements

If you are successful in your application you will be required to sit a functional skills assessment with the apprenticeship training provider. Your current and previous qualifications will also be checked to ensure that you are eligible for course funding. There is a standard Disclosure & Barring Service Check requirement for this post.

About this company

We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants. Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics. As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Whilst there is no guarantee of a permenant position at the end of this apprenticeship, there is a possibilty that a position may become available to apply to

Ask a question

The contact for this apprenticeship is:

Plymouth City Council

Amanda John

01752 306349

The reference code for this apprenticeship is VAC1000284331.

Apply now

Closes in 18 days (Sunday 17 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply through the Council's recruitment portal, looking for position CORP/3564 Contact the recruitment team for any reasonable adjustments you may need.

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