Operations Business Administrator Apprentice

Summary

The Operations Business Administrator is responsible for supporting the daily operations and administrative tasks within the Operations team. You will act as a central resource to ensure smooth workflow across the department, managing data, coordinating schedules, maintaining documentation, and supporting project administration.

Annual wage

£24,400 a year

Minimum wage rates (opens in new tab)

Additional bonuses are provided

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8:30am - 5.00pm. Friday, 8:30am - 4.00pm. Working onsite full time.

39 hours a week

Possible start date

Monday 2 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Administrative Support:

Perform general administrative tasks such as data entry, filing, and record maintenance.
Prepare, format, and distribute reports, presentations, and documents for the operations team.
Assist with the scheduling of team meetings, including coordinating agendas, taking minutes, and following up on action items.

Operations Coordination:

Support the Operations Manager in monitoring project timelines, milestones, and deliverables to ensure that operational objectives are met.
Coordinate and communicate with other departments to align operational activities with business objectives.

Documentation and Compliance:

Maintain up-to-date documentation, such as standard operating procedures, process maps, and policy guidelines.
Ensure compliance with company policies and regulatory requirements by supporting documentation and record-keeping practices.
Conduct periodic audits of operations-related documentation to ensure accuracy and consistency.

Data Management and Analysis:

Compile, input, and analyze operational data, identifying trends and providing insights for continuous improvement.
Prepare data reports to support operational planning and decision-making.
Assist in maintaining data accuracy across various systems and platforms, collaborating with the IT or data management teams as needed.

Customer and Vendor Support:

Liaise with external parties to support logistics, delivery schedules, and inventory management.
Respond to internal and external inquiries related to operations, providing relevant information and escalating complex issues as necessary.

Project Assistance:

Support project planning and execution by coordinating resources, scheduling meetings, and tracking project milestones.

Where you’ll work

BALMORAL RD

OFF MOSS LANE

ALTRINCHAM

CHESHIRE

WA15 8HJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will be working towards the Level 3 Business Administrator Standard.
Apprentices will be supported via an agreed training plan. Training will be discussed at enrolment and will include input from the employer, training provider and apprentice.
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor.
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties.
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties.
Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation.

The EPA consists of:

Knowledge test
Portfolio based interview
Project presentation

Requirements

Essential qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Team working
Adaptable
Proactive

Other requirements

Prior experience in a Logistics/coordinator role is desirable but not essential as training will be provided.

About this company

Farrat is a well-established yet highly ambitious, family-run, engineering and manufacturing company, that specialises in providing innovative solutions; as our motto says: 'We are Engineers on a Mission to support a better world'. With a rich history and a strong presence in the industry, we are known for our expertise in creating products and systems that enhance the performance and longevity of structures, across various sectors.

https://info.farrat.com/ (opens in new tab)

After this apprenticeship

The role is a full time permanent position.
The role will naturally grow as the business does but there is an opportunity for the individual to progress & develop into other roles and departments too.

Ask a question

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