HR Support Apprentice

Summary

Compton Care is seeking an apprentice who is dedicated and has a real interest in HR to join their wonderful team. The successful candidate will enrol onto a Level 3 HR Support apprenticeship. This is a great opportunity to build a career with a growing company who value their staff and their development.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: 9am-5pm Monday - Friday
37 hours a week
Possible start date: Tuesday 26 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Support with recruitment administration such as advertising vacancies for paid and unpaid roles in line with organisational recruitment procedures
Support the processing of pre-employment checks including requesting references, checking right to work documents and DBS ID documents
Assist in the preparation and issue of offer letters and welcome emails to new starters
Support with the creation and issuing of contractual change letters & contracts of employment from templates
Record and update employee information in the HR system
Ongoing maintenance of personnel records and files
Work with the HR Advisor to undertake regular HR audits to ensure the HR system is always accurate
Establish good working relationships with people managers across the organisation and actively promote the HR
function
Maintain a high level of confidentiality at all times regarding organisational and employee information and adhere to data protection legislation
Answer the telephone and deal with queries in a professional and timely manner
Monitor and respond to email enquiries from the central HR and Volunteer inboxes, escalating matters where required
Assist with any other related administration tasks relating to HR projects as required
Supporting the wider HR Team when required
Participate in project work as required
Willing to undertaken minutes at meetings including individual and group minutes

Where you’ll work

Compton Hall Compton Road West

Compton

Wolverhampton

WV3 9DH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

APPRENTICE TEAM LTD

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.

Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

An apprenticeship includes regular training with a college or other training organisation.

At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

English (grade 9-4 (A*-C))
Maths (grade 9-4 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Compton Care provide high quality, accessible care and support. For over 40 years we have been providing specialist palliative and end of life care to patients, and support for their families, helping them to navigate every aspect of living with a life limiting condition. Our specialist care, whether delivered at our purpose-built facilities or at home is tailored to individual needs. As well as providing high quality clinical care, Compton Care also offers a wide range of enhanced care services including psychological therapies, social care, respite and complementary therapies.

https://www.comptoncare.org.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Possible progression onto further employment within the business and onto higher apprenticeships.

Ask a question

The contact for this apprenticeship is:

APPRENTICE TEAM LTD

Dylan Marshall

Dylan.marshall@apprenticeteam.co.uk

01246278931

The reference code for this apprenticeship is VAC1000284287.

Apply now

Closes in 24 days (Monday 25 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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