Apprentice Office Assistant

Summary

As the Apprentice Office Assistant, you will be ensuring the support for various office functions (accounts, operations, HR and Health & Safety) are maintained at all times. Timely processing of both operations, finance & HR function administration. Liaising with departments to ensure smooth and optimal running within business support function.

Annual wage: £15,795 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday – Friday 8.30am – 4.30pm or 9.00am – 5.00pm. 30 Minute lunch break
37 hours a week
Possible start date: Sunday 8 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Scanning, photocopying and filing documents
• Maintaining office equipment like copiers and fax machines for smooth office functionality
• Conducting research and compiling data upon request
• Managing office supplies, including refreshments
• Opening, sorting and distributing mail to staff members
• Scheduling travel arrangements and bookings for staff
• Creating, editing and updating spreadsheets (employee mobile phones/vehicle details etc)
• Basic accountancy
• Scheduling the engineering team with clients
• Answering phone calls from various user and ensuring the correct outcome
• Preparing documents such as invoices, memos and staff HR related documentation and using word processor or spreadsheet software.

Where you’ll work

METCALFE HOUSE

WHALEY THORNS INDUSTRIAL ESTATE

PARK VIEW

LANGWITH

NG20 9DE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business administrator apprenticeship standard

Requirements

Essential qualifications

GCSE in:

English (grade 9-4 / A-C)
Maths (grade 9-4 / A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Team working
Initiative

About this company

For four decades MCL Energy has been providing steam boiler maintenance, commercial gas heating, air conditioning, refrigeration, and HVAC services to a variety of customers both public, private, commercial and industrial in nature. Our aim is to provide the optimal maintenance and support solution to your organisation. Our services are flexible in nature and our intention is to deliver the best standards possible at a competitive cost. Our expert HVAC engineers cover most areas across the UK including Scotland, North East, North West, Yorkshire, Lincolnshire, Nottinghamshire, Derbyshire, East and West Midlands, Northamptonshire, Cambridgeshire and the South East.

https://www.mclenergy.co.uk/ (opens in new tab)

After this apprenticeship

Future career progression may be on offer upon successful apprenticeship completion for the right candidate.

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

Ryan

ryan.smith@wnc.ac.uk

01623 900479

The reference code for this apprenticeship is VAC1000284229.

Apply now

Closes in 29 days (Saturday 30 November at 11:59pm)

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