HR Administrator apprentice

Summary

Looking for an exciting new career opportunity? If you would like to be part of a team that works well together, we would like to hear from you. The HR Apprenticeship will support you with your knowledge, skills, and behaviours. You will receive internal training and personal development from Isabella Homes.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

Pay scale dependent on experience.

Training course

HR support (level 3)

Hours

Monday to Friday 9am - 5pm.

37 hours a week

Possible start date

Monday 11 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Recruitment Support: Assist in the recruitment process by posting job vacancies, screening applications, scheduling interviews, and conducting reference/DBS/Right to Work checks
Onboarding: Coordinate the onboarding process for new hires, including completing necessary paperwork, conducting orientations and facilitating training
Employee Records: Maintain accurate and up-to-date HR records, ensuring compliance with data protection regulations
Benefit Administration: Assist in administering employee benefits, including health insurance, leave policies, and retirement plans
HR Compliance: Ensure compliance with relevant employment laws and regulations specific to the Social Care and Mental Health sector
Employee Relations: Handle employee inquiries and assist with resolving HR-related issues in a timely and confidential manner
Training and Development: Support the organisation's training and development initiatives to enhance the skills and knowledge of our staff

Where you’ll work

Isabella's Home

4 Firs Street

Dudley

DY2 7DN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.

Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Apprenticeship Standard
Functional skills in maths & English if required
On the job training at company
Training monthly at training providers location in Birmingham City Centre

Requirements

Essential qualifications

GCSE or equivalent in:

English / Maths (grade Grade A*-C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Team working
Initiative
Patience

About this company

At Isabella's Homes, we are dedicated to positively impacting the lives of individuals in need of social care and mental health support. Our organisation is committed to providing compassionate, high-quality services that empower individuals to lead fulfilling lives. We are now seeking a dedicated HR position to join our team and support our mission. Seeing the best in each one of our clients, we look beyond the surface to get to know and understand them. This enables us to tailor our style to help them achieve the best outcomes for themselves.

https://isabellashomes.co.uk/ (opens in new tab)

After this apprenticeship

Full-time employment upon successful achievement of apprenticeship.

Ask a question

The contact for this apprenticeship is:

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Jodie Simmons

jsimmons@protocolgroup.co.uk

01212366234

The reference code for this apprenticeship is VAC1000284219.

Apply now

Closes in 7 days (Friday 8 November at 11:59pm)

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