Customer service apprenticeship level 3 with growing Doggy Daycare business in Sutton Coldfield.
BARK DOGGY DAYCARE LTD
SUTTON COLDFIELD, B76 1QT
Closes in 13 days (Friday 15 November at 11:59pm)
Posted on 24 October 2024
Contents
Summary
Are you looking to start a career in customer service while training with Solihull College? Are you a young, enthusiastic and motivated individual? This is a fantastic opportunity to join our dynamic team in a growing Doggy daycare in Sutton Coldfield. You must be passionate about dogs and their care, willing to work outside at times and clean up!
- Annual wage
- £12,480 a year
- Training course
- Customer service specialist (level 3)
- Hours
-
Type: Permanent.
Hours: 37.5 Shifts: Monday to Friday.
37 hours a week
- Possible start date
-
Friday 22 November
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key Responsibilities
- Working with dogs in the daycare
- Greeting dogs and their owners
- Taking care, feeding and monitoring the dogs
- Ensuring a safe environment
- Answering telephone calls
- Dealing with customer enquiries
- Responding to emails, enquiries, and adding to social media
- General office maintenance duties
- Being involved in a workplace project
- Attending college lectures and workshops
- Completing to a high standard assignments and coursework
Where you’ll work
VESEY HOUSE
WYLDE GREEN ROAD
SUTTON COLDFIELD
B76 1QT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a showcase of evidence, a practical observation and a professional discussion to achieve level 3 Customer Service Specialist apprenticeship.
Requirements
Essential qualifications
GCSE in:
- Minimum of 5 GCSE's including Maths & English (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Team working
- Self-Motivated
- Methodical
- Good level of English
- Good telephone manner
- Excellent time management
- Desire to learn new skills
Other requirements
Office and willing to work outside with dogs
About this company
We are a daycare designed for dogs to come and play while owners are away. We are set in a wonderful location right in the heart of New Hall Valley. Our daycare services are tailor made for each and every one of the paws that patter through our doors. We have daycare, grooming room, retail and the new bark Bistro on site.
After this apprenticeship
Learners will have the opportunity to progress into a full-time, permanent role with the company and may be able to further their qualifications leading to management qualifications.
Ask a question
The contact for this apprenticeship is:
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Elaine Reeves
Elaine.Reeves@solihull.ac.uk
01216787000
The reference code for this apprenticeship is VAC1000283973.
Apply now
Closes in 13 days (Friday 15 November at 11:59pm)
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