Apprentice Business Support Officer

Summary

Are you a person with drive who will take initiative around the office? CAE are looking for someone to provide support to the Country Manager, Management team and employees particularly in relation to Communications; Trade Shows/Exhibitions; Meetings; Employee Events; Travel Management Services support and day-to-day administrative tasks.

Annual wage: £23,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Standard hours of work 08.30 - 17.30 Monday to Thursday and 08.30 - 16.30 on Friday, one hour for lunch (39 hrs p/w). A flexitime system is in operation which allows employees to vary their working hours and lunch break within specified parameters.
39 hours a week
Possible start date: Sunday 24 November
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Communications: Act as an internal and external communication champion by drafting and assisting with generating various communication pieces published by the management team such as Blog & LinkedIn posts, Talking CAE, all Employee Briefings/Townhalls, General Notices, content for CAE TV & CAE360, PowerPoint presentations, brochures and reports
Support with the organisation of Trade Shows, Exhibitions, Conferences, Customer Engagements and Off-Site Dinners/Functions
Provide an administrative support service for the Management team meetings including scheduling meetings, taking minutes and following up on actions
Support and organise on-site and off-site meetings as required (including agenda for the meeting, travel planning coordination, arrangements for meals and refreshments, etc.)
Compile and analyse relevant data/statistical information to better understand the business from a data driven perspective. For example, Sales Force, Bids & Proposals Analysis etc.
Employee Events: Coordination of CAE UK Defence & Security wellbeing activities, charity initiatives and social events
Support Travel Management Services for CAE UK Defence & Security by answering employee queries regarding travel bookings in Concur and ensuring any changes to the Global Travel policy and practice are clearly communicated to employees
Undertake general administrative duties as may be required. Examples may include preparing expense submissions for Directors, general maintenance of the Business Centre and office areas, photocopying and other office support services
Liaise with facilities management company in relation to the Defence & Security office at the Burgess Hill site and project manage office changes
Any other duties as may be required

Where you’ll work

Innovation Drive Burgess Hill

West Sussex

RH15 9TW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SIGTA LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

English, Maths, IT (grade A* - C or 9 - 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Driven and determined

Other requirements

As with all apprenticeships, this requires a long term commitment – there will be assignments and log entries to complete. This is a fantastic opportunity to work with a world-class company, whilst you work towards nationally recognised qualifications.

About this company

As a leading training systems integrator and synthetic training equipment provider, CAE UK plc is ranked as a key supplier to the UK Ministry of Defence (MOD). CAE UK provides a range of synthetic training equipment and training services and is a leader in the development and application of simulation technologies for land forces. CAE UK is committed to supporting the UK Armed Forces through the provision of synthetic training solutions designed to offer significant through-life cost savings. CAE’s technology and training delivery capabilities are valuable UK-based assets. CAE UK is also recognized throughout the UK as a significant teaming partner. The Royal Air Force (RAF) and Royal Navy (RN) entrust CAE UK with the training of their aircrew on a range of platforms in disciplines ranging from basic flying skills to the most advanced mission training and rehearsal.

After this apprenticeship

To become a fully trained and qualified Business Support Officer with CAE.

Ask a question

The contact for this apprenticeship is:

SIGTA LIMITED

Jacquie

jalstrom@sigta.co.uk

The reference code for this apprenticeship is VAC1000283843.

Apply now

Closes in 14 days (Friday 15 November at 11:59pm)

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